CX Practitioner (Opex Leader)

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the role

As a CX Practitioner (Operational Excellence Leader), you will play a critical role in driving operational excellence across manufacturing operations. You will lead the deployment of Lean methodologies, continuous improvement initiatives, and productivity strategies to optimize efficiency, quality, and delivery performance.

This role directly impacts business results by improving manufacturing processes, strengthening standardization, and fostering a culture of continuous improvement and team engagement.

Key Responsibilities

As a CX Practitioner (Operational Excellence Leader), you’ll be responsible for:

• Leading the deployment of Operational Excellence / Carrier Excellence (Cx) methodologies (Lean, Kaizen, TPS) across manufacturing operations.

• Managing the continuous improvement and productivity project portfolio, ensuring targets, ROI, and timelines are achieved.

• Leading, coaching, and developing the Industrial Engineering team.

• Driving standardized work implementation, including line balancing, takt time, time studies, and labor optimization.

• Designing and sustaining flexible and scalable plant layouts aligned with EHS and ergonomic standards.

• Improving manufacturing efficiency through OEE, labor efficiency, and capacity optimization initiatives.

• Leading Value Stream Mapping (VSM) to identify bottlenecks and eliminate waste (MUDA).

• Developing and deploying work instructions, visual management systems, and training materials.

• Tracking key operational metrics such as productivity, labor efficiency, and capacity utilization.

• Facilitating Kaizen events and fostering a culture of continuous improvement.

Requirements

We are looking for results-driven, analytical leaders with a passion for continuous improvement and operational excellence. If this is you, get in touch.

As a minimum you must have:

• Bachelor’s degree in Industrial, Mechanical, Manufacturing, or Mechatronics Engineering or related field.

• 5+ years of experience in Industrial Engineering or manufacturing environments.

• Proven experience leading productivity or continuous improvement initiatives.

• Strong knowledge of Lean Manufacturing tools (Standard Work, line balancing, takt time, time studies).

• Experience in problem solving methodologies (Root Cause Analysis, 5 Whys, Ishikawa, VSM).

• Experience managing projects with measurable operational results.

• Conversational to advanced English.

Although not necessary, it would be nice if you have:

• Lean Manufacturing or Six Sigma certification (Green Belt or Black Belt).

• Experience leading Industrial Engineering teams.

• Experience in layout design, capacity analysis, and headcount modeling.

• Knowledge of Lean tools such as SMED, Kanban, Pull Systems, Lean Logistics.

• Experience with A3, 8D, DMAIC, Poka-Yoke, and statistical analysis tools.

Benefits

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

Equal Treatment and Non-Discrimination

Carrier is committed to equal treatment and non-discrimination principles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 working days from Job Posting Date.

Job Posting Date: July 27, 2026

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Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.