Senior Quality Manager

Build a career with confidence

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

As a Senior Quality Manager, you will play a critical role in ensuring excellence across manufacturing and assembly operations. This position leads the execution of Quality Assurance strategies, strengthens process control, and drives continuous improvement to deliver reliable, high-quality products to our customers. You will have a direct impact on operational performance, customer satisfaction, and the long-term success of the business by reducing Cost of Poor Quality (COPQ) and stabilizing quality standards across the organization.

Key Responsibilities

As a Senior Quality Manager, you’ll be responsible for:

• Leading quality assurance activities across manufacturing and assembly operations, ensuring robust process control, standardization, and stability.

• Driving the effective application of quality tools and continuous improvement methodologies to prevent defects, analyze root causes, and resolve quality issues.

• Ensuring the reliability and effectiveness of measurement systems and quality data used for operational decision-making.

• Monitoring and managing key quality performance indicators, including PPMs, customer claim cases, scrap, and rework, with a strong focus on reducing internal and external escapes.

• Managing external quality requirements by ensuring compliance with customer expectations, applicable standards, and supplier quality management systems.

• Leading quality activities related to new product introductions, ensuring proper process validation, launch readiness, and transfer to production.

• Participating in continuous improvement, transformation initiatives, and plant expansion projects to support business growth.

• Administering and maintaining the Quality Management System (QMS) in compliance with ISO 9001, including internal audits and external audit support.

• Leading and coordinating quality teams, ensuring alignment with business objectives, execution discipline, and performance results.

• Maintaining strong operational engagement through regular presence on the production floor to ensure adherence to quality systems and processes.

Requirements

We are looking for people who are driven by results, passionate about quality, and committed to continuous improvement. If this is you, get in touch.

As a minimum you must have:

• Bachelor’s degree in Engineering or a related field.

• More than 5+ years of experience as a Quality Manager, with a progressive career path.

• Strong experience in manufacturing and assembly quality, with a focus on process control and operational stability.

• Proven experience leading quality teams, with direct accountability for results and performance.

• Experience managing technical and operational teams in high-demand manufacturing environments.

• Solid experience implementing continuous improvement initiatives and reducing Cost of Poor Quality (COPQ).

• Strong working knowledge and practical application of Quality Core Tools.

• Experience with structured problem-solving, root cause analysis, and data-driven decision-making.

• Hands-on experience managing Quality Management Systems (QMS) aligned to ISO 9001, including internal and external audits.

• Experience managing quality performance metrics and operational dashboards.

• Advanced business-level English, both written and spoken.

Although not necessary, it would be nice if you have:

• Six Sigma certification (Green Belt or Black Belt).

• Master’s degree.

• Experience in high-growth, transformation, or plant expansion environments.

Benefits

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

• Have peace of mind and body with our health insurance.

• Drive forward your career through professional development opportunities.

Our commitment to you

Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and engages top talent, fosters teamwork, and drives innovation for the benefit of our customers. We are committed to creating an environment where everyone feels they belong, with diversity and inclusion as the engine of growth and innovation. This is The Carrier Way.

Join us and make a difference.

Apply Now!