Lead Field Service Engineer - Automated Logic

About Carrier:

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About ALC:

At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.

Scope of Position:

As a Lead Field Service Engineer, you will help advance ALC’s business through helping expand our Aftermarket Services on advanced systems. We are looking for a team member who is self-motivated, detail oriented, customer focused, and acts as a role model for other field engineers. You will work to solve complex problems, lead the training of less experienced Field Service Engineers, and serve as a contact in the field as a product and technical expert.

Essential Job Functions:

• Provide solutions to complex system problems and lead others on how to resolve problems.
• Serve as local contact for technical issues.
• Mentor and develop less experienced Field Service Engineers on all field tools and technology.
• Perform system maintenance on field controllers, servers and workstations and field hardware.
• Communicate issues and recommend system enhancements, upgrades, and/or repairs.
• Maintains feedback of equipment scheduling and modifications needed.
• Manage assigned work to exceed customer’s time and quality expectations.
• Communicate and document the status and details of the project for the customer.
• Provide site-specific training to owners/operators on the upgrades/service.

Required Qualifications:

• High School Diploma or GED.
• 4+ years of experience in Building Automation, HVAC, or technical field.
• Possess a current Driver’s License and insurable by the company’s insurance.
• Capable of climbing ladders or using other lift equipment in excess of 8 feet above grade, and capable of lifting items up to 50lbs.

Preferred Qualifications:

• Bachelor’s degree, associate degree, Technical/Business School Certificate or Diploma in HVAC, Controls, or related field.
• Advance knowledge of TCP/IP networks including wireless technologies.
• Ability to communicate technical information to a non-technical audience.
• Able to read and understand Architectural, Mechanical, and Electrical blueprints.
• Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.
• Proficient in Microsoft 365 applications.

Benefits:

Employees are eligible for benefits, including:

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation 
• Disability: Short-term and long-term disability 
• Life Insurance and Accidental Death and Dismemberment 
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account 
• Tuition Assistance 

To learn more about our benefits offering, please click here:Work With Us | Carrier Corporate  The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.  

This position may be entitled to short-term cash incentives, subject to plan requirements.

Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Applications will be accepted for at least 3 days from Job Posting Date.Job Posting Date: 01/26/2026

Pay Range:

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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