Associate Director – Aftermarket Growth Strategy

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About this role

The Aftermarket Growth Strategy leader will own execution of aftermarket growth strategy across regions of our portfolio of service agreement, repair, modernization, parts and rental business. This position will take a lead role in the development of strategic roadmap, ensuring business units develops and executes an effective strategy for growth. The individual will be able to influence stakeholders in sales, growth, service engineering, field operations, digital foundry, and product management. This leader will require the ability to understand clearly impact of change on aftermarket topline and bottom line to drive positive business outcomes.

This is global role that partners with regional stakeholders to drive aftermarket growth strategy in each region.

This individual partners with Aftermarket leaders in each region to drive execution on initiatives critical to long term growth.

Key Responsibilities

• Develop a coherent execution strategy and implementation plan.

• Develop project plans in support of business transformation.

• Lead cross-functional execution to ensure project means timelines.

• Performs regular reviews of project status and makes corrections as necessary

• Develop KPI in line with growth strategy

• Build dashboards and cadence (daily/weekly/monthly) for KPIs; translate insights into action across sites/regions.

• Ensures sound operational processes and procedures are developed and documented.

• Present recommendations and report outcomes to senior leaders

Required Qualifications

• Bachelor’s degree

• 12 + years in an aftermarket/parts/services growth role within an industrial business.

• 5 + years of prior aftermarket experience in building strategy

• Ability to travel 20-25% globally

Preferred Qualifications

• Strong understanding of Aftermarket business and growth levers

• Project management experience in a global setting.

• Strong analytical, financial, and management skills

• Excellent communication and executive presence.

Pay Range

The annual salary for this position is between $143,000.00 - $286,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

This position is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3  days from Job Posting Date: 19 March 2026

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