HMT Digital Business Partner

• Job Overview

  Carrier is a world leading technology company in the field of heating, air-conditioning and refrigeration solutions. We are hiring a talented senior Digital Technology leader to join the global Commercial HVAC division of Carrier team. The successful candidate will be responsible for the development and execution of HMT (Hongkong, Taiwan, Macau) DT strategy, technology plans and investments.

• Job Responsibilities

• Partner with the HMT business executive and leadership team by recommending and prioritizing DT investments and projects that support the regions strategic business initiatives.
• Design and develop DT strategies to simplify and standardize back-office operation processes, enhance customer & employee experiences, drive revenue growth, margin expansion, digital innovation and mitigate compliance and cybersecurity risks.
• Leverage North Asia DT team and China DT hub to build advanced infrastructure and application capabilities to enhance DT operational efficiency and digitalization transformation.
• Work closely with DT professionals and Center of Excellence tower leads within the company to ensure alignment on solution, standards, resources, budget for project execution as well as achieving operation excellence.
• Lead the project teams to successfully execute initiatives and delivery the committed business outcome.
• Maintain awareness and knowledge of emerging DT technologies and methodologies. Identify appropriate DT technologies & service delivery, approaches for HMT that consider external benchmark and best practice.
• Manage suppliers in terms of contract negotiation, service level fulfillment, development, deployment, and operation support. 
• Manage product go to market initiatives and processes within the integrated DT ecosystems (PDM, CRM, CPQ, ERP, ServiceMax).
• Develop the long-range plan and annual DT budget and track actual performance against budget targets.
• Develop, implement, and lead DT talent management & succession strategies that support business goals and substantiality of the organization.
• Drive digital transformation for HMT market and enable differentiation through innovation and new technologies.
• Closely engage business and provide regular training and sharing

• Qualifications / Skills

• Excellent organizational and leadership skills.
• Demonstrated competency in strategic thinking and leadership with strong abilities in relationship management
• Excellent interpersonal, analytical as well as problem-solving skills.
• Efficient oral and written communication skills, strong presentation skills, and the ability to effectively interact with business and DT people at all levels.
• Ability to lead and motivate cross-functional, interdisciplinary teams to achieve strategic goals.
• Proactive, self-motivated and a team player.
• Strong understanding of project management principles and project management skills.
• Result driven and proactive attitude
• Ability to handle several projects at a given time.
• Fluent in English and Cantonese. Mandarin preferred
• Education, Experience
• Bachelor degree in Information Technology, Computer Science or related field preferred.
• Minimum of 8 years of experience related to IT Management or other information technology. At least 3 years of leadership role in a multi-national company.
• Proven track record in successfully implementing ERP, CRM systems in the manufacturing industry offering complex configurable products.
• Extensive experience and knowledge in major ERP, CRM, CPQ, Data Warehouse, and BI systems and China local mainstream digital systems (SAP ECC/S4H, Salesforce, BPM, BW, Power BI, eCommerce, Service, etc.)
• Good knowledge in cloud technology (eg AWS).
• Demonstrated capability to work in cross functional leadership team.
• Proven experience in management of outsourced vendors during project implementation, system integration and support.
• Good experience in managing DT related expense and budget control

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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