Manager Data & Digital Strategy Commercial Spare Parts

About Carrier:

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Drive the Commercial Spare Parts transformation by building reliable parts master data, governing data quality, and creating and enabling the short term and long-term digital road map. The analyst turns operational and commercial signals (demand, inventory, pricing, lead time, fill rate) into insights and automations that improve parts availability, margin, and customer experience.

While our main office and preferred work location is Charlotte, North Carolina, the selected candidate may also be eligible to work from our Palm Beach Gardens, FL location or remotely.

Principal Accountabilities (100%)

Data Governance, Master Data Management & KPI’s

Establish and maintain authoritative parts master data (SKU normalization, attributes, cross-references, BOM/kit mapping, supersessions).  Work with parts leadership team to enable proactive KPI’s to support strategic initiatives. ‑references, BOM/kit mapping, supersessions).

Analytics & Decision Support

Build dashboards and models for input into demand forecasting, inventory optimization, and service level adherence (OTIF/fill rate/backorders/aging). Work closely with operations to recommend stocking rules (planned vs. unplanned) aligned to footprint design. ‑level adherence (OTIF/fill rate/backorders/aging).

Pricing & Margin Analytics

Support commercial pricing strategies with elasticity, competitive benchmarking, and margin mix analysis (parts‑only vs. bundled service). Identify price/margin leakage and recommend actions (tiered pricing, remanufactured options, substitutes).

Required Qualifications:

• Bachelor’s degree. 
• 3+ years in Data analytics or Master Data Management
• 2+ years of experience working with ERP and PLM systems such as SAP, Servigistics, or similar platforms commonly used across an Aftermarket organization.

Preferred Qualifications:

• Experience enabling digital parts catalogs and eCommerce journeys; instrumentation of product analytics.
• Solid grasp of BOMs/kits, supersession chains, and inventory planning metrics (service levels, OTIF, fill rate).
• Ability to communicate complex findings to nontechnical stakeholders; strong problem solving and prioritization.
• Python/R for advanced analysis; familiarity with Azure/AWS data platforms.
• HVAC/commercial equipment domain knowledge; exposure to remanufacturing or semifinished goods strategies
• Experience CRM data; strong SQL; proficiency with Power BI (or similar).
• Experience within aftermarket/spare parts

Benefits:

Employees are eligible for benefits, including:

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation 
• Disability: Short-term and long-term disability 
• Life Insurance and Accidental Death and Dismemberment 
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account 
• Tuition Assistance 

To learn more about our benefits offering, please click here:Work With Us | Carrier Corporate  The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

This position is entitled to short-term cash incentives, subject to plan requirements.  

Pay Range:

The annual salary for this position is $120,000–$168,000.  Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. 

Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 02/11/2026

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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