Service Controls Technician

Role: Service Controls Technician

Location: South East

Contract type: Full time, permanent

We are now looking for an additional Service Controls Technician to join our elite Service Technician team - The true heroes of our business!

What will you be doing as a Service Controls Technician?

• Independently manage large sites and/or supervise other technicians, meeting customer expectations and contract requirements without supervision.
• Troubleshoot and support technically challenging breakdowns on site and remotely (PC/phone link-ups).
• Commission Carrier chiller controls (e.g., Plant System Manager), advise on wider system integration, and identify issues beyond Carrier’s scope of supply.
• Apply energy-saving strategies by selecting and implementing appropriate control methods for different hydronic systems.
• Respond, as directed, to service calls for contract and non-contract customers.
• Be fully competent in two, and expert in one, of the following areas: Technical, Commercial, Supervisory/Management.
• Act as a subject matter expert (SME), supporting the Training Manager in developing and delivering training when needed.
• Produce clear, detailed technical reports and dilapidation surveys.

Requirements

• Very high level of technical competence is required with relevant experience on Chilled water hydronic systems.
• Minimum 5 years’ experience within a similar role in the HVAC industry
• Ideally have qualification in BEMS & Controls.
• Full UK Driving licence (or equivalent)
• City & Guilds or equivalent in Safe Handling or Refrigerants
• Technical competence is required with relevant experience of both Carrier and other manufacturer’s equipment.
• Strong communication skills

Benefits

• Competitive salary package (Negotiable DOE)
• Lead generation bonus scheme
• Travel time
• Enhanced company vehicle options (car or van)
• Enhanced on call payments
• Overtime
• 25 Days Holiday + bank holiday
• Holiday purchase scheme
• Company Pension
• Career progression – we love to build and nurture talent from within, therefore we’ll work with you to achieve your long-term career aspirations
• Work on industry-leading equipment and use state of the art tools.

About us

Carrier is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions. Carrier are renowned for inventing and offering a comprehensive range of air conditioning and refrigeration system solutions for the home or office as well as for large commercial applications, including packaged rooftops, chillers, condensing units, dry coolers / air-cooled condensers and split DX systems. Carrier also manufactures complementary products: controls, fan coils, air handling units and packaged systems.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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