Program Manager, Food

About Carrier:

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Carrier is actively recruiting for a dynamic, entrepreneurial Program Manager, Food who builds relationships with ease to join the team in Beverly, MA.

About the Role:

This position is responsible for managing customer temperature monitoring programs that help companies who are involved in the manufacture or distribution of temperature sensitive food products to continuously improve their cold chains. The role of the program manager is to provide exceptional customer service, data analysis, information visualization, process improvement, project management, report writing, and presentation delivery. The program manager works within a cross functional team that includes account managers, client services, data analysts, project managers, industrial engineers and field technicians.  The program manager also works with customers at multiple levels including QA and/or operations managers at large food retail companies.  The ideal candidate should possess excellent customer service skills and effectively communicate with customer representatives at all levels.

Responsibilities:

• Interact with customers and their representatives, understand their cold chain and gain their trust and participation in cold chain improvement activities
• Present at customer and industry events
• Facilitate the flow of information amongst members of cross functional team.
• Continuously improve skills and expertise in 3 key areas: handling of perishable food items, process improvement, and cold chain management/refrigeration
• Provide cold chain management expertise and drive continuous improvement
• Identify opportunities for improvement and make recommendations for corrective actions to customer’s cold chain
• Manage databases, analyze data, and create reports
• Other duties as required 

Required Qualifications:

• Bachelor's Degree
• 4+ years of experience in a supply chain role, food distribution chain, cold chain management, transportation, or refrigeration.
• Ability to travel up to 25% (US and Canada)

Preferred Qualifications:

• Bachelor’s Degree - Agricultural Economics, Post-Harvest, Mathematics/Statistics or Food Science
• Understanding of the food distribution chain, cold chain management, transportation, or refrigeration

Benefits:

Employees are eligible for benefits, including:

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation 
• Disability: Short-term and long-term disability 
• Life Insurance and Accidental Death and Dismemberment 
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account 
• Tuition Assistance 

To learn more about our benefits offering, please click here:Work With Us | Carrier Corporate  The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.  

This position may be entitled to short-term cash incentives, subject to plan requirements.

Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Applications will be accepted for at least 3 days from Job Posting Date.Job Posting Date: 01/29/2026

Pay Range:

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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