Sales Development Representative

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Role: Sales Development Representative

Location: Telford, on site

Contract: Perm, full time

About the role

The role plays a key part in driving business growth by proactively engaging with new and existing B2B customers while working closely with internal teams to ensure a seamless customer experience. The position supports lead generation, opportunity development, and ongoing account activity while acting as a central link between sales, marketing, operations, and customers.

A core focus of the role is to build and maintain strong relationships with existing and new customers, including installers, contractors, distributors, and wholesalers, acting as a trusted point of contact and identifying opportunities to support sales growth and long-term partnerships.

As a Sales Development Representative you'll be responsible for:

• Daily collaboration for lead and opportunity handover or follow up, regional knowledge, information exchange, and support.

• Collaboration on lead generation campaigns, marketing campaigns, identified opportunities from customer events

• Handling complex product queries, troubleshooting, and issue resolution.

• Order tracking, deliveries, and stock availability.

• Invoicing and credit control queries.

To be successful in the role, you should:

• Demonstrate excellent verbal and written communication skills.

• Possess previous experience in business development and cold calling (B2B).

• Be resilient, adaptable, with attention to details.

• Learn quickly and understand technical product information related to heating and cooling systems to support cross- and up-selling.

• Have good command of computer / MS Office.

• Collaborate effectively and support the objectives of the external sales team.

• Work independently, take initiative, and manage your own workload efficiently.

• Speak fluent English.

What we offer

• Base salary + sales bonus
• Pension scheme
• 25 days of holiday + bank holidays
• Life Insurance
• Comprehensive onboarding training
• Small but supportive team

About us

Viessmann is a global leader in sustainable climate and energy solutions, dedicated to creating living spaces for future generations. Now proudly part of the Carrier group, Viessman combines innovative technology with a strong commitment to environmental responsibility, driving sustainability and comfort.
With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential,commercialand industrial markets across the world. They continue to shape the future of energy efficiency through smart, integrated solutions that drive sustainability and comfort. 

Pay Range

The annual salary for this position is between £19,800.00 - £37,200.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.   

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

Equal Treatment and Non-Discrimination

Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected] We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 14 calendar days from Job Posting Date. Job Posting Date: 1 June 2026

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Use of AI in Recruitment

Technology‑enabled tools may support parts of the recruitment process, with oversight by people.

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