Sales Enablement & Performance Lead

About Carrier
Carrier is a global leader in intelligent climate and energy solutions, committed to creating healthier, safer, and more sustainable environments. With a legacy of innovation and a world-class, diverse workforce, we continue to lead by keeping customers at the center of everything we do. Our performance-driven culture fuels long-term value creation through strategic investments and bold growth initiatives.

Role Overview
We are hiring a Sales Enablement & Performance Lead to build manager and seller capability at scale across CS Asia, Middle East & Africa (AME) region. This role translates our Commercial Excellence priorities into practical, field-ready programs that lift seller effectiveness, manager coaching quality, onboarding speed, motivation and engagement.

You will own the Sales Manager Academy, design persona-based onboarding, run high-impact Sales Clinics, shape Commercial Excellence communications to the field, and serve as regional owner for President’s Club.

This is a hands-on, high-impact role that blends program design, live coaching, and operating cadence, partnering closely with Zones, HR, and Sales Leadership to deliver measurable uplift in performance.

Job Responsibilities

1. Sales Manager & Seller Capability

• Design and deliver the Sales Manager Academy with clear certification levels, track progression and recertification.

• Deliver manager coaching on funnel management, account planning, and performance management; facilitate manager peer-learning circles.

• Build and maintain the Sales Manager Playbook (leadership routines, pipeline reviews, forecast hygiene, win/loss discipline).

2. Persona-Based Onboarding

• Create tailored onboarding programs for different sales roles (hunters, account managers, solution sellers, channel).

• Use a structured 30–60–90 plan tied to competency frameworks; manage certification gates (knowledge, behaviors, tool proficiency) before full ramp.

3. Workforce Planning

• Determine required sales roles by country, vertical, and geography; align role mix to growth pockets and coverage needs.

• Partner with HR and Zone leaders to execute the hiring roadmap (role profiles, assessment & certification readiness).

4. Sales Clinics

• Prioritize skill gaps based on business needs and performance data.

• Facilitate regular Sales Clinics focused on live deal coaching, vertical/solution strategy, and skill development.

• Use real opportunities to drive immediate actions, improve win rates, and provide coaching moments for managers.

5. President’s Club

• Own the regional planning and execution of President’s Club, including criteria, scoring, communications, and event experience.

• Ensure alignment with desired sales behaviors and track impact on motivation and retention.

6. Commercial Excellence Communications

• Lead the communication of Commercial Excellence initiatives through monthly updates, enablement toolkits, quick guides, and videos.

• Ensure consistent, actionable messaging across all zones.

Qualification & Skills

• 4–7 years’ experience in Sales Enablement, Program Management, Sales Readiness, or related roles, ideally in a fast-paced, matrixed, or multinational environment.

• Proven ability to design and deliver enablement programs at scale – including onboarding, coaching, curriculum development, and skills-based learning for both sellers and managers.

• Strong sales acumen: deep understanding of sales process, pipeline management, sales techniques, negotiation strategies, and performance leadership.

• Demonstrated workforce planning skills: assess role mix, location, and capability needs; partner with HR to execute hiring and development roadmaps.

• Excellent communication and storytelling skills; able to simplify technical concepts for sales collateral, enablement toolkits, and field communications.

• Data-driven mindset: proficient with CRM, analytics, and performance dashboards to monitor adoption, ramp, and outcomes.

• Skilled at cross-functional collaboration with business leaders, sales leaders, HR, and subject matter experts.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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