Project Specialist, AI & Digital Solutions

About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety, and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality, and transportation, we improve lives, empower critical industries, and ensure the safe transport of food, life-saving medicines, and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do.
For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the Role
As a Project Specialist, AI & Digital Solutions, you will play a key role in driving the successful delivery of digital transformation initiatives across the organization. You will help ensure projects are executed efficiently from intake and prioritization through implementation and value realization while leveraging modern technologies such as Generative AI, automation, and low-code/no-code platforms.
In this role, you will collaborate closely with business and technology teams to improve delivery effectiveness, accelerate innovation, and enable the adoption of AI-powered solutions that enhance productivity, decision-making, and operational excellence. This is an exciting opportunity to shape how digital solutions are delivered while contributing to Carrier’s transformation journey.

Key Responsibilities
As a Project Specialist, AI & Digital Solutions, you'll be responsible for:

• Managing digital and AI-related projects throughout the entire lifecycle, including intake, planning, execution, implementation, and closure.

• Supporting the adoption of AI-enabled delivery practices, including Generative AI tools, copilots, automation technologies, and low-code/no-code solutions.

• Coordinating project governance activities, ensuring alignment with business priorities, timelines, budgets, quality standards, and risk management requirements.

• Facilitating project intake, prioritization, resource planning, and portfolio tracking activities.

• Developing and maintaining project dashboards, KPIs, and executive reporting tools using platforms such as Power BI, Jira, ServiceNow, Asana, or similar solutions.

• Identifying opportunities to leverage AI for process automation, reporting improvements, predictive insights, and increased delivery efficiency.

• Collaborating with business leaders, product teams, engineering teams, and external stakeholders to ensure successful project outcomes.

• Monitoring project risks, dependencies, and issues while driving mitigation plans and continuous improvement initiatives.

• Supporting agile delivery methodologies, including Scrum, Kanban, and hybrid project management approaches.

• Promoting a culture of innovation, accountability, and data-driven decision-making across digital initiatives.

Requirements
We are looking for people who are analytical, innovative, collaborative, and passionate about leveraging technology and AI to solve business challenges.
As a minimum, you must have:

• Bachelor's degree in Engineering, Computer Science, Information Technology, Business Administration, or a related field.

• 3+ years of experience managing digital, technology, transformation, or business improvement projects.

• Experience leading projects from intake and requirements gathering through implementation and post-go-live support.

• Practical experience using Generative AI tools such as ChatGPT, Copilot, Gemini, or similar platforms within a professional environment.

• Experience participating in AI-related initiatives, proof of concepts (PoCs), automation projects, or AI solution implementations.

• Knowledge of Agile, Scrum, Kanban, or traditional project management methodologies.

• Experience with project tracking and reporting tools such as Jira, Power BI, Asana, ServiceNow, or similar platforms.

• Strong stakeholder management, communication, and organizational skills.

• Advanced English proficiency.

• Although not necessary, it would be nice if you have:

• Experience with AI governance, Responsible AI, or enterprise AI adoption initiatives.

• Exposure to low-code/no-code platforms and workflow automation tools.

• PMI, Scrum Master, Agile, or related project management certifications.

• Experience supporting digital product delivery or software development teams.

• Knowledge of cloud technologies, data analytics, or digital product management.

Benefits
We offer a competitive total rewards package that may include other benefits and well-being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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