Associate Director

Role- Infrastructure Engineering Leader – Digital Hub India

Location: Hyderabad or Bangalore, India

Full/ Part-time: Full time

Build a career with confidence: 

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. 

Role Overview

The Infrastructure Engineering Leader for Digital Hub India will be responsible for planning and executing infrastructure engineering capabilities in close partnership with Digital Infrastructure (DI) Product Owners. This role will drive delivery of key infrastructure capabilities across Cloud and DevOps Platforms, Network, Workplace, ITSM, and Cloud Operations teams. The leader will serve as a subject matter expert in Cloud, DevOps, and infrastructure technologies, while demonstrating strong leadership in global collaboration, service delivery, agile-based planning and execution, and talent development.

Key Responsibilities

• Strategic Planning & Execution: Define and execute infrastructure engineering strategies aligned with global DI objectives. Partner with DI Product Owners to deliver scalable, secure, and resilient infrastructure solutions.

• Align technology platforms with organizational goals through collaboration with business and IT stakeholders.

• Technical Leadership: Provide deep expertise in Cloud (AWS/Azure/GCP), DevOps, automation, and infrastructure technologies. Drive adoption of modern engineering practices, including Infrastructure as Code (IaC) and CI/CD pipelines.

• Familiarity with DevOps toolchains (e.g., Terraform, GitHub Actions, ArgoCD, Kubernetes, Helm).

• Excellent communication and stakeholder management skills, capable of executive-level reporting and presentations.

• Strong understanding of cloud security, governance, and FinOps practices.

• Develop and implement enterprise-wide infrastructure strategy aligned with business objectives.

• Drive cloud-native transformation and modernization initiatives.

• Establish governance frameworks for infrastructure operations and compliance

• Service Delivery & Operations: Ensure high availability and performance of infrastructure services across Cloud, Network, Workplace, and ITSM platforms. Collaborate with global operations teams to maintain compliance, security, and operational excellence.

• Agile Delivery: Lead agile planning and execution for infrastructure engineering initiatives. Foster a culture of continuous improvement and innovation.

• Talent Development: Build and scale a high-performing engineering team in India. Hire, coach, and mentor engineers to develop technical and leadership capabilities.

• Global Collaboration: Work closely with global DI leadership and cross-functional teams to ensure seamless delivery. Represent DHI in global forums and contribute to enterprise-wide infrastructure strategy.

• Oversee global infrastructure operations, including data centers, networks, storage, and cloud platforms.

• Ensure 24/7 availability, disaster recovery, and business continuity planning.

• Define and enforce SLAs for infrastructure services.

• Implement Infrastructure-as-Code (IaC) and AI-powered observability solutions.

• Promote automation, standardization, and sustainable infrastructure practice

• Implement zero-trust security frameworks and regulatory compliance measures.

• Collaborate with CISO and security teams to mitigate risks.

• Manage infrastructure budgets and optimize costs (including FinOps for cloud).

• Negotiate and manage strategic vendor relationships

Qualifications

• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

• Experience: 18+ years in infrastructure engineering and operations. Proven leadership experience in Cloud, DevOps, and enterprise infrastructure. Strong background in agile methodologies and global delivery models.

• Skills: Expertise in Cloud platforms (AWS/Azure/GCP), DevOps tools, networking, ITSM, and workplace technologies. Excellent communication, stakeholder management, and collaboration skills. Ability to lead and inspire diverse teams across geographies.

Preferred

• Experience in retail or supply chain industries.

• GCP Professional Cloud Architect or equivalent certifications.

• Experience migrating enterprise workloads to cloud-native platforms.

Why Join Us?

Be part of a global digital transformation journey. Drive next-generation infrastructure capabilities for a leading enterprise. Work in a dynamic, collaborative environment with opportunities for growth and innovation.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

• Make yourself a priority with flexible schedules, parental leave

• Drive forward your career through professional development opportunities

• Achieve your personal goals with our Employee Assistance Programme

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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