Digital Technology Business Partner – North America Parts

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About this role 

The Digital Technology Business Partner is the liaison between Technology and business. This impactful role will see you collaborate with leadership in driving digital technology capabilities through innovation and exceeding customer expectations for our North America Parts business. The Digital Partner has significant knowledge in subject matters pertaining to both Technology and business. He/she is responsible for understanding the business, identifying their needs and envisaging business solutions. The Digital Partner will assist in the prioritization of projects; ensure that projects align with the technology that best provides maximum return on investment, and direct DT strategy in support of the overall business strategy. 

Key Responsibilities 

• Liaison: Act as the bridge between Technology and business, possessing significant knowledge in both areas. Understand the business, identify needs, and envision business solutions.You must understand the parts business of Carrier and the technology solutions and where they meet. 

• Project Prioritization: Assist in prioritizing projects to ensure alignment with technology that provides maximum return on investment. Direct digital technology strategy in support of overall business strategy. 

• Stakeholder Engagement: Partner with key business stakeholders to define and execute a digital strategy that enables P&L objectives. 

• Alignment: Align Digital Technology initiatives with business processes. 

• Financial Management: Manage financial planning and budgeting for Digital Technology projects. 

• Communication: Facilitate executive engagement sessions, bringing a thoughtful intersection between technology and business capabilities. Influence and engender collaboration in both Business and Digital. 

• Subject Matter Expertise: Provide broad subject matter expertise in aftermarket business processes and a good understanding of the use of information technology in a strategic roadmap. 

• Project Management: Demonstrate good project management skills and the ability to express complex problems in a non-technical and simplified manner while effectively translating business needs to the technology teams. 

• Analytical Skills: Exhibit numerate and logical approach to work, attention to detail, and excellent analytic skills. 

• Self-Management: Be well-organized and able to work on own initiative, prioritize effectively. 

Basic Qualifications 

• Bachelor’s Degree  

• 5+ years of experience in IT, Digital Technology and/or technology-enabled business leadership  

• 5+ years of experience acting as a strategic partner to C-suite executives, navigating matrixed environments to align cross-functional goals with core business objectives.

Preferred Qualifications 

• Master's Degree 

• Proven understanding of the Parts Distribution Model. 

• Proven experience in digital technology management, preferably within the parts or manufacturing industry. 

• Strong verbal and written communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders. 

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. 

• Experience with CRM systems, ERP systems, and other digital business solutions is a plus.

Pay Range

The annual salary for this position is between $117,500.00 - $234,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

This position is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3  days from Job Posting Date: 7 May 2026

Job Applicant's Privacy Notice

Please click on the link to review the Job Applicant Privacy Notice.

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.