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The Carrier Way

The Carrier Way is the foundation of everything we do. It defines our vision, reaffirms our values, describes the behaviors that create a winning culture, and establishes how we work and win together. We reinforce The Carrier Way across our company through ongoing communication and education on the behaviors that are critical to our success, such as having a passion for customers.

VISION

Our aspiration; why we come to work every day.

Creating solutions that matter for people and planet

VALUES

Our absolutes; always do the right thing.

  • Respect
  • Integrity
  • Inclusion
  • Innovation
  • Excellence

CULTURE

Our behaviors; how we work and win together, while never compromising our values.

  • Passion for Customers

    We win when our customers win.

  • Play to Win

    We strive to be #1 in everything we do.

  • Choose Speed

    We focus and move with a bias for action.

  • Achieve Results

    We perform, with integrity.

  • Dare to Disrupt

    We innovate and pursue sustainable solutions.

  • Build Best Teams

    We develop diverse teams, and empower to move faster.

Man sitting in car and smiling

Leading People The Carrier Way

We introduced Leading People The Carrier Way – our new talent philosophy anchored in one of The Carrier Way’s key tenets – Build Best Teams. It was developed with input from leaders across the company to support employee development and set clear expectations for our leaders. Leading People The Carrier Way is made up of two key parts – our Talent Philosophy and our Leader Success Model.

Our Talent Philosophy includes five key principles: valuing behaviors while achieving results, supporting a culture of development, providing transparent and real-time feedback, setting goals and measuring performance, and differentiating our investments in our team members based on their overall contributions.

Our Talent Philosophy

Our guiding principles for how People Leaders develop talent and Build Best Teams.

  • We value BEHAVIORS while achieving results.

    We use the “what” and the “how” to assess performance and potential. We role model The Carrier Way behaviors and hold each other accountable to do the same.

  • We DEVELOP and help our people grow.

    We support a culture of growth, valuing experiences and cross-company movement to accelerate development. Employees own their development, with support from their leader.

  • We are TRANSPARENT and give real-time feedback.

    We discuss performance and potential, so all employees can grow and succeed. Leaders and employees give and receive two-way feedback candidly and constructively.

  • We PERFORM by setting stretch goals and holding individuals and teams accountable.

    We coach for higher performance, raising the bar every year, and take timely action.

  • We DIFFERENTIATE based on contributions.

    We recognize and reward both high performance and high potential through differentiated investment, development, compensation and career progression.

Build the Best team infograph

Our Leader Success Model

Our expectations for how People Leaders lead others.

Think
“Outside In”

Seek market-leading solutions. One Carrier always. Know and amaze your customers

Define the
Future Boldly

Think big, take risks, inspire ideas. Make change comfortable. Try, learn, celebrate.

Generate
Energy

Connect people to purpose, empower. Lead inclusively, ignite optimism. Choose mission over self.

Own
Outcomes

Simplify, prioritize and focus. Anticipate, adjust, clear the path. Make it happen, together.

Contratando the carrier way

Como The Carrier Way es la base de todo lo que hacemos, lo hemos incorporado en nuestros procesos de Adquisición de Talento. Ya sea que te estés entrevistando para un puesto de Líder de Personas o de Colaborador Individual, nos enfocaremos específícamente en:

Four people having a meeting

People Leader Interviews

• Think “Outside In”

• Define the Future Boldly

• Generate Energy

• Own Outcomes

• Build Best Teams

Si eres un/a candidato/a y quieres saber más sobre el proceso de selección de Carrier visita nuestro Centro de Candidatos.

Four people having a meeting

Entrevistas con Colaboradores Individuales

• Pasión por los Clientes

• Jugar para Ganar

• Elegir Velocidad

• Lograr Resultados

• Atreverse al Cambio

• Construir los Mejores Equipos

Si eres un/a candidato/a y quieres saber más sobre el proceso de selección de Carrier visita nuestro Centro de Candidatos.

Hear From Our Leader

I take tremendous pride in the effort and commitment we share, working together towards our goal to create a workplace that is truly and genuinely inclusive, and where all employees feel like they _belong. There’s more work to be done, but I believe Carrier can be an example of what our society should reflect – where we embody the vision, values and culture of The Carrier Way.
David Gitlin

Chairman & Chief Executive Officer

Subhash Reddy Gopavaram's Profile Image

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