Senior Supplier Quality Engineer

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At Carrier we make modern life possible by delivering groundbreaking systems and services that help buildings, homes and the cold chain become more healthy, safe, sustainable, and intelligent. Our global team of dedicated employees continues to set industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in HVAC and refrigeration.

About this role

Manages the execution of Supplier Quality Engineering objectives. May lead a team of entry to intermediate level Quality Engineering professionals; or a team; or supervise Quality Engineering Technical / Business Support employees. Sets day-to-day objectives for the development, modification, application, and maintenance of quality evaluation, control systems, and protocols when working with suppliers and our internal customers.

Key Responsibilities:

• Collaboration and Communication: Collaborate with cross-functional teams, including procurement, engineering, and production, to address supplier quality issues and ensure seamless communication.
• Compliance Assurance: Verify that all suppliers and their materials meet engineering and manufacturing specifications, as well as company and government standards which may include layout inspection for PPAP parts.
• Technical Liaison: Facilitate communication between product engineers, suppliers, and manufacturing personnel to ensure alignment of technical specifications, such as prints and drawings, with engineering requirements.
• Supplier Audits and Assessments: Conduct regular audits and assessments of suppliers to ensure compliance with AIAG standards and identify areas for improvement.
• Supplier Development: Work closely with suppliers to develop and improve their quality management systems, ensuring alignment with AIAG standards
• Quality Control and Assurance: Implement and monitor quality control processes to ensure that supplier products meet the required specifications and quality standards.
• Corrective and Preventive Actions (CAPA): Develop and oversee corrective and preventive action plans to address any quality issues identified during audits or inspections.
• Corrective Action Management: Assess supplier disruptions and implement corrective actions using methodologies such as D0, 8D, and Quality Notifications to mitigate business risks.
• Supplier Performance Monitoring: Track and analyze supplier quality performance metrics, including Parts Per Million (PPM) and disruption rates, to identify and drive improvements at the highest-impacting suppliers.
• Documentation and Reporting: Maintain accurate and up-to-date documentation of supplier quality performance, audit findings, and corrective actions. Prepare regular reports for management review.
• Support: Provide support at Carrier and to suppliers on AIAG standards and quality management practices to enhance understanding and implementation of these standards.
• Cost Recovery Coordination: Collaborate with purchasing to recover the Cost of Poor Quality (COPQ) resulting from supplier non-conformances.

Required Qualifications:

• Bachelor's Degree

• 3+ years of experience in Supplier Quality or Development Engineering

Preferred Qualifications:

The ideal candidate for this position is a positive self-driven professional who possesses a combination of business acumen, technical and interpersonal skills.

• Quality driven projects, Continuous Improvement, Operational Excellence or Operations within a manufacturing facility, with a proven history of influencing others in a cross-functional matrix environment.
• Solid positive attitude and effective communicating skills with a proven ability to forge solid business inclusive and diverse relationships.

• Experienced with AIAG, Quality core processes, systems, continuous improvement, and lean manufacturing tools.
• Experience with APQP
• Robust skills on data manipulation, interpretation, and analysis.
• Strong computer skills including Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Project).
• Familiar with GD&T methodology
• Experience with 8D problem solving techniques

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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