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Specialist, Sales Account Management
Massachusetts
The frontline of the Carrier organization, our dynamic sales teams help our customers achieve their goals with our robust portfolio of best-in-class products and services. From developing and nurturing relationships with our partners to providing critical feedback to enhance our solutions, our sales organization is growing to take Carrier to the next level.
Dutch Success Profile
What makes a successful member of the Carrier sales team? Check out some of the key competencies we are looking for and see if you have the right mix.
- Balanced
- Mediator
- Proactive
- Problem-Solver
- Relationship expertise
- Technologically savvy
Job Details
Massachusetts
Country:
United States of AmericaLocation:
CAMAO: Carrier-Home Massachusetts Remote Location, Remote City, MA, 01001 USACarrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
Role Responsibilities:
Responsible for Ductless product sales and growth in assigned Northeast Region
Develop and manage joint growth strategies with Distribution, Representatives, and Direct Sales Offices to increase customer base, convert contractors and engineers, and increase market share
Support Distribution; annual dealer meetings, present new programs and products to Direct Sales Office, and Representatives to meet their sales targets
Train the sales channel on Ductless and marketing programs
Assist the sales channel to ensure satisfied customers
Identify product gaps, develop solutions to minimize the impact, and work with Product Management to prioritize and eliminate gaps
Assist the sales channel, service, and contractors to rapidly resolve issues
Examine marketing and sales statistics plus field conditions to identify opportunities and devise strategies for maximum growth and increased market share
Build consultative relationships and trust with Distribution, Direct Sales Offices, and Reps
Familiar with energy rebates and tax incentives within the assigned Region
Responsible for compiling competitive product and pricing data relative to job quotes and Market pricing
Basic Qualifications:
Bachelor's degree
5+ years’sales experience in HVAC
Ability to pass MVR
Preferred Qualifications:
Ductless product sales; knowledgeable about operation, design guidelines, accessories
Solid public speaking and verbal presentation skills; high level discussions and deeper conversations with dealers
Ability to work and communicate with multiple levels of positions within Distribution (Counter Sales Associates, Inside Sales Representatives, Outside Sales Territory Manager’s, Sales Managers and Owner/Principal)
Superior follow-up and follow-through skills
Proven history of rapid sales growth with satisfied customers
Thorough understanding of marketplace dynamics including HVAC industry trends and assessment of key competitor’s programs
Solid analytical skills with demonstrated ability to pull data from assorted sources and synthesize in both graphic and verbal format, so that it is easily understood by the target audience
Advanced level skills with Microsoft Office (Excel, Word, & PowerPoint)
Highly organized with strong attention to detail, while also able to manage multiple priorities
#LI-remote
RSRCAR
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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Culture
- At Carrier, we work hard to build a culture where all employees are valued and everyone feels included.
- As a global company we seek to recruit, develop and promote our employees around the world valuing cultural differences, varied perspectives, background and experiences. We believe diversity and inclusion is a source of innovation.
- We contribute to the communities where we live and do business by actively partnering with community and philanthropic organizations locally and nationally. We believe in “doing the right thing” and are a respected member of the communities in which we operate.

Benefits
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Professional Development & Employee Scholar Programs
Learning never ends at Carrier. Whether at our company or at a Carrier-approved educational institute – we want you to be engaged in lifelong learning.
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Flexible Work Arrangements
8-5pm isn’t for everyone. Carrier offers flexible work hours for eligible employees to help manage your work-life balance.
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Retirement Savings Plan
We want Carrier employees to have tools available to prepare for retirement.
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Employee Referral Program & Monetary Awards/Recognition
You know our culture and what it takes to work at Carrier – we want to reward you for helping identify top talent. As part of our culture, we also want to reward and recognize our colleagues for their excellent efforts and contributions.
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Parental Leave
We offer two leave benefits for new parents – moms and dads – Birth & Adoption Leave and Parental Leave.
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Time Off and Additional Vacation Options
New employee receive (15) vacation days per year which increases over time at the company. Plus the option to purchase an additional (5) days through our Carrier Choice program.

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