Associate Director, Digital Product Management

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About Carrier
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Abound will transform the future of buildings by seamlessly evolving alongside technology for efficiency and adaptability.  By leveraging digitally connected equipment and infrastructure, Abound helps streamline aftermarket parts and services and improve service efficiencies while simultaneously creating stickier relationships with our customers.  This, in turn, creates avenues to expand our offerings and maximize services sales, including Service Agreements, Service Repairs, and Aftermarket parts.    

Role Responsibilities:

• Define and Prioritize (Service & Digital) product roadmaps, leveraging market research, customer feedback, and business objectives.
• Oversee the end-to-end product lifecycle, including concept, development, launch and performance optimization.
• Build and managing a high performing product management team, fostering a customer-centric and data-driven culture.

Role Purpose:

• Lead the Strategic vision and execution of Abound's product portfolio, ensuring alignment with Carrier's goals and market opportunities.
• Drive Innovation to deliver differentiated digital solutions that enhance customer experience and operational efficiency.
• Foster cross-functional collaboration to ensure successful product launches and ongoing enhancements.

Basic Qualifications:

• Bachelor’s degree of science or art.
• 6+ years of experience in product management with Application Software Development and Associated Services.
• 2+ years experience in managing complex projects and collaborating with engineering, design, software development and sales teams.

Preferred Qualifications (assets)

• Bachelor’s degree in business administration or engineering, or MBA.

Additional information

• Sponsorship is not supported for this position.

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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