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Global Account Mgr, Enterprise Solutions

Charlotte, North Carolina

Job ID 30167860 Job Category Sales
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The frontline of the Carrier organization, our dynamic sales teams help our customers achieve their goals with our robust portfolio of best-in-class products and services. From developing and nurturing relationships with our partners to providing critical feedback to enhance our solutions, our sales organization is growing to take Carrier to the next level.

Dutch Success Profile

What makes a successful member of the Carrier sales team? Check out some of the key competencies we are looking for and see if you have the right mix.

  • Balanced
  • Mediator
  • Proactive
  • Problem-Solver
  • Relationship expertise
  • Technologically savvy

Job Details

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Business Unit Carrier Job ID 30167860 City Charlotte State North Carolina Country United States

Country:

United States of America

Location:

CAN05: CCS-Charlotte, NC 5900 Northwoods Business Pkwy, Charlotte, NC, 28269 USA

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

Carrier's Global Enterprise Solutions team serves its most important customers with Carrier's broad portfolio of products, solutions, and services. It identifies improvement opportunities and provides actional insights to deliver better customer outcomes in health, safety, efficiency, and occupant experience.

We seek an Enterprise Account Manager - Data Centers & Industrial who will own the Carrier strategy for Enterprise accounts, manage account stakeholders, lead or support opportunity pursuits, and coordinate the account teams within the Global Data Center segment while leveraging the broad building systems portfolio of Carrier business units (HVAC, Building Automation, and Energy Performance Solutions).

The candidate, in collaboration with Carrier business units, will drive growth by calling on senior-level operations decision-makers, architects, consulting engineers and contractors. They will develop and identify opportunities to engage in a consultative manner with customers around Carrier solutions and services while achieving business growth targets.

Job Description

  • Develop and maintain in-depth knowledge of the assigned vertical industry and assigned accounts

  • Evolve and drive a holistic global account strategy based on customer and vertical insights

  • Create and update formalized Enterprise account plans both globally & regionally

  • Identify, Land and Expand Enterprise accounts/opportunities

  • Identify net-new opportunities

  • Pursue qualified leads

  • Persuade customers to purchase Carrier products & solutions

  • Coordinate Carrier personnel (Global & Regional BU Sellers & Leadership) throughout the sales process

  • In collaboration with other Carrier resources, develop tailored solutions to meet specific customer needs

  • Work closely with BU sellers to identify cross-BU expansion opportunities

  • Understand and influence customer's investment roadmap relevant to Carrier products & solutions to drive expansion

  • Expand relationships within assigned accounts to access new decision makers and uncover new opportunities

Required Qualifications

  • Bachelors Degree

  • 8 years experience in developing enterprise accounts

  • Ability to travel up to 25%-50% including International

Preferred Qualifications

  • Bachelor’s degree in business, Sales/Marketing, Engineering, or related discipline

  • Proven experience developing and managing Data Center / Industrial user enterprise accounts highly preferred

  • Mechanical/HVAC/Controls experience preferred, but segment experience in other facility aspects or solutions acceptable

  • Ability to engage with senior executives and create demand for new solutions

  • Proven experience and ability to develop and execute consultative sales strategies that drive value growth for customers

  • Ability to lead multi-functional teams to resolve unusually complex problems

  • Proven ability to influence and work effectively across all levels of the organization

  • Highly organized with strong attention to detail, while also able to manage multiple priorities and ambiguity

  • Excellent communication skills, both written and verbal across a wide audience. This includes the ability to effectively communicate with technical and non-technical teams

  • Strong negotiation skills: ability to understand contractual, legal language

  • Advanced level skills with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams, & Copilot)

  • Excellent project management skills and execution

  • Ability to communicate with high altitude customer stakeholders (e.g., C-Suite)

  • Strong collaboration, transparency, and team leadership capabilities

  • Ability to quickly adapt and adjust approach and solution to customer needs

  • Ability to deliver software / recurring sales, not just equipment & services

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RSRCAR

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Culture

  • At Carrier, we work hard to build a culture where all employees are valued and everyone feels included.
  • As a global company we seek to recruit, develop and promote our employees around the world valuing cultural differences, varied perspectives, background and experiences. We believe diversity and inclusion is a source of innovation.
  • We contribute to the communities where we live and do business by actively partnering with community and philanthropic organizations locally and nationally. We believe in “doing the right thing” and are a respected member of the communities in which we operate.
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Benefits

  • Professional Development & Employee Scholar Programs

    Learning never ends at Carrier. Whether at our company or at a Carrier-approved educational institute – we want you to be engaged in lifelong learning.

  • Flexible Work Arrangements

    8-5pm isn’t for everyone. Carrier offers flexible work hours for eligible employees to help manage your work-life balance.

  • Retirement Savings Plan

    We want Carrier employees to have tools available to prepare for retirement.

  • Employee Referral Program & Monetary Awards/Recognition

    You know our culture and what it takes to work at Carrier – we want to reward you for helping identify top talent. As part of our culture, we also want to reward and recognize our colleagues for their excellent efforts and contributions.

  • Parental Leave

    We offer two leave benefits for new parents – moms and dads – Birth & Adoption Leave and Parental Leave.

  • Time Off and Additional Vacation Options

    New employee receive (15) vacation days per year which increases over time at the company. Plus the option to purchase an additional (5) days through our Carrier Choice program.

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