Associate Director Commercial Parts Lifecycle Strategy

About Carrier

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

We are seeking a strategic and results-driven senior leader to own and drive the end-to-end parts lifecycle strategy. This role will be responsible for new part setup, parts identification, supersession management, vendor strategy, and remanufacturing initiatives for unavailable or long-lead-time parts, ensuring accuracy, efficiency, and scalability in parts data and processes.

While our main office and preferred work location is Charlotte, North Carolina, the selected candidate may also be eligible to work from our Palm Beach Gardens, FL location or remotely.

Key Responsibilities

• Strategic Leadership:
  • Define and implement a comprehensive parts lifecycle strategy aligned with business objectives.
  • Establish governance and best practices for parts setup, identification, and supersession processes.
• New Part Setup:
  • Oversee the creation and validation of new part records, ensuring data integrity and compliance with standards.
  • Collaborate with engineering, supply chain, and customer service teams to streamline onboarding of new parts.
• Parts Identification & Data Management:
  • Develop robust processes for accurate parts identification across product lines.
  • Ensure consistency and completeness of parts data to support internal teams and customer-facing platforms.
• Supersession Strategy:
  • Lead the management of part supersession, ensuring smooth transitions and clear communication to stakeholders.
  • Implement tools and methodologies to track and manage part changes effectively.
• Vendor & Remanufacturing Strategy:
  • Develop and execute strategies for sourcing parts that are no longer available or have extended lead times.
  • Build partnerships with vendors and remanufacturing providers to ensure continuity of supply and minimize downtime.
• Cross-Functional Collaboration:
  • Partner with IT, operations, and commercial teams to integrate parts data into systems and workflows.
  • Drive continuous improvement initiatives to enhance efficiency and reduce errors.
• Analytics & Reporting:
  • Monitor key metrics related to parts lifecycle performance and data accuracy.
  • Provide insights and recommendations to leadership for process optimization.

Required Qualifications

• Bachelor’s degree
• 8+ years of experience in aftermarket parts management, lifecycle management, supply chain, operations, or product data governance.
• 5+ years of experience managing and leading cross-functional initiatives involving engineering, supply chain, IT, commercial, and/or customer service teams.

Preferred Qualifications

• Master’s degree (MBA or technical discipline) with coursework in supply chain, operations, analytics, or business strategy.
• Experience working with ERP and PLM systems such as SAP, Servigistics, or similar platforms commonly used across in an Aftermarket organization
• Prior leadership experience in aftermarket, HVAC, or industrial manufacturing environments.
• Familiarity with AI‑enabled parts identification, digital transformation initiatives, or advanced data governance tools.
• Experience with forecasting and demand planning, particularly for parts or service operations
• Strong understanding of inventory, footprint, and supply continuity strategies, including remanufacturing or sourcing for obsolete or long‑lead items.
• Lean, Six Sigma, PMP, or other relevant certifications.
• Strong expertise in data management, including master data, data quality standards, and system-driven process controls.
• Experience developing and implementing process governance frameworks and driving continuous improvement.
• Strong analytical skills with the ability to interpret technical product data, understand BOM structure, and navigate complex ERP environments.
• Excellent communication and stakeholder management skills, with the ability to influence all organizational levels.
• Ability to manage multiple priorities, deliver results under deadlines, and operate in a fast‑paced, matrixed environment.

Benefits

Employees are eligible for benefits, including:

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation 
• Disability: Short-term and long-term disability 
• Life Insurance and Accidental Death and Dismemberment 
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account 
• Tuition Assistance 

To learn more about our benefits offering, please click here:Work With Us | Carrier Corporate  The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.  

This position is entitled to short-term cash incentives, subject to plan requirements.  

Pay Range

The annual salary for this position is $178,750–$250,250.  Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. 

Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 02/11/2026

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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