Associate Director, General Management

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Carrier is the leading global provider of healthy, safe, and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter, and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About the Role:

The Area General Manager for the Strategic Accounts area is responsible for leading and directing all Automated Logic sales, operations, and business activities of its $100M profit center. This position is responsible for growing market share, maximizing profits, directing, evaluating, and controlling the effective execution of sales, service, financial, human resources, and operations programs, and implementing plans to create and sustain a strategic competitive position and a high level of customer satisfaction. The position is responsible for developing short and long-term strategies and goals that are in alignment with their region and company financial goals and objectives. The position is responsible for hiring, developing, coaching, mentoring, succession planning, and leading mid-level managers and individual contributors to achieve their maximum potential.

The Area General Manager must be able to provide strategic direction and guidance to their team and possess strong leadership skills, customer focus, and excellent communication skills. Area General Managers must have the ability to lead, motivate, and direct team members to achieve common goals and be able to communicate professionally, and effectively, and relate to people at all levels. They must have strong financial acumen, strong problem-solving skills, knowledge of building automation and construction projects, years of progressive operational and/or sales experience in building systems and services as well as experience in a supervisory role with responsibility for the productivity or development of others.

Key Responsibilities:

• Business Growth and Planning: Profitably grow the local business by capturing market share, and by leveraging current success to enter new verticals.
• Financial Management: Oversee the development of the detailed annual financial plan.
• Account Development & Customer Satisfaction: Maintain professional relationships with customers and ensure that delivery of projects and services supports high levels of customer satisfaction and drives preference for Automated Logic and other Carrier brands.
• Focus on Results: Establish a culture of meeting results and expectations by implementing performance metrics and accountability at all levels of the organization. Metrics should be specific to each function of the business and should be aligned to the company objectives.

Required Qualification:

• Bachelor’s Degree
• 8+ years of experience in general management

Preferred Qualifications:

• Master’s degree in engineering, Business, Marketing, and/or a related field
• Ability to develop short- and long-term action plans based on an understanding of market conditions and company value proposition.
• Ability to manage business performance metrics and achieve or surpass plan goals on a monthly, quarterly, and annual basis
• Ability to provide leadership, guidance, and develop talent within the area management team
• Ability to implement strategies to grow the sales revenue and the profitability of the business in accordance with organizational goals.
• Ability to engage and communicate technical and non-technical information with key customers to drive business profitability.
• Ability to travel in excess of 25% of typical workweek, including air travel, overnight hotel stays, and unexpected travel.

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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