Senior Application Engineer

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Senior Application Engineer – Charlotte, NC

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

We are seeking an established Senior Application Engineer to join our Charlotte, NC team. You will assist field sales with rapid and accurate responses involving pre-sale support and activity and working with engineering and quality teams for resolution of field projects. This may also include specific post sales support on case to case basis which requires technical closures that need engineering support.

Are you focused, driven, and passionate about innovating and developing improving products and systems? Are you willing to work in a dynamic work environment, communicate effectively with your partners, and be able to raise issues openly? Come and join the ranks of one of the world's most respected, fast-growing, and creative companies.

Key job responsibilities

• Plans, prioritizes, and manages solutions for field sales team primarily focusing on air-cooled chillers and condensing units
• Product manage large, visible projects from quote through to manufacturing completion
• Creates training material and presents to sales force and customers in large capacity events
• Manage and test the electronic catalog software for the sales force
• Synthesizes analyses of data, uses the results to provide training and communications to the field
• Performs competitive analysis for products of responsibility; communicates product competitive strategies appropriately to the field
• Updates literature and marketing materials & also support specific teams who do this within the Carrier system.
• Support pre-sale customer visits to the Carrier factories including meeting with customers and making presentations
• Become an active member in ASHRAE and/or AHRI
• Interprets specifications and discuss with sales personnel, vendors and Carrier engineering staff

Basic qualifications:

• Bachelor's Degree.
• 5+ years’ experience in the HVAC industry

Preferred qualifications:

• Bachelor's Degree, Mechanical Engineering or other technical field
• Experience with one or more of the following applications is preferred; commercial chilled water units
• Strong analytical and problem solving skills
• Working knowledge of Microsoft Suite
• Excellent written and verbal interpersonal skills
• Other preferred industries are as follows:  Compressed Air, Turbo Machinery, Industrial Machinery, Technical System Application Support
• Ability to coordinate across multiple functions, to maintain composure in high-pressure situations, and to make decisions in a fast-paced environment
• Combination of excellent technical skills, be a self-starter, with strong business understanding, strong self-direction, and excellent interpersonal/influencing skills to work across the Carrier organization and with customers
• Personality defined by positivity, responsibility, integrity, accountability, and respect culminating in a strong work ethic

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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