Digital Operations Delivery Lead

About the Role:

As a Delivery Leader, you will be the digital transformation champion. This role is pivotal in driving innovation, implementing advanced technologies, and ensuring alignment with Carrier’s global digital strategy. You will lead initiatives that enhance operational efficiency, foster a culture of continuous improvement, and integrate digital solutions into core processes

Key Responsibilities:

·       Lead Digital Transformation: Execute the site’s digital roadmap, delivering impactful initiatives that improve productivity and quality.

·       Drive Innovation: Identify and implement emerging technologies to optimize operations and enable smart solutions.

·       Stakeholder Engagement: Act as the liaison between local operations and global DT/IT teams to ensure seamless alignment.

·       Governance & Compliance: Ensure adherence to cybersecurity, data integrity, and global standards.

·       Change Management: Promote digital adoption through training and cultural change initiatives.

·       Performance Monitoring: Track KPIs and report progress to leadership.

Required Skills & Qualifications

Experience:

·       7+ years in similar roles such as Digital Transformation Lead, IT Site Manager, preferably in an industrial environment.

Skills required:

·       Strong knowledge of digital manufacturing technologies (IoT, automation, analytics).

·       Experience in program/project management and IT governance.

·       Familiarity with cybersecurity standards and compliance frameworks.

·       Proficiency in data analysis and KPI tracking tools.

·       Leadership & Influence: Ability to inspire teams and lead cross-functional collaboration.

·       Strategic Thinking: Align site initiatives with global objectives.

·       Change Management: Skilled in driving cultural and behavioral shifts toward digital adoption.

·       Problem-Solving: Navigate complex challenges with innovative solutions.

· Communication: Clear, persuasive, and adaptable across diverse stakeholders.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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