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Cloud Scrum Master
Ecospace Campus 3A, 4th Floor, Outer Ring Road, Bellandur, Bengaluru- 560103
Role: Manager -Cloud Scrum Master
Location: Bangalore
Full/ Part-time: Full Time
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort,safetyand sustainability to life. Throughcutting-edgeadvancements in climate solutions such as temperature control, airqualityand transportation, we improve lives, empower criticalindustriesand ensure safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at thecenterofeverything we do. For more information, visitcorporate.carrier.comor follow Carrier on social media at @Carrier.
About the role
The Cloud Platform Scrum Master enables the success of Cloud and DevOps delivery teams by driving Agile planning, execution, and continuous improvement. This role ensures consistent delivery of high-quality cloud platform products—such as automation frameworks, infrastructure services, and DevOps toolchains—through effective sprint facilitation, backlog management, and cross-team coordination. The Scrum Master works closely with Product Owners and Engineering Leads to decompose priorities into executable work, track progress, and remove impediments that slow team velocity.
Key Responsibilities
- Facilitate Agile ceremonies (sprint planning, daily standups, retrospectives, and reviews) across multiple cloud and DevOps delivery teams.
- Partner with Product Owners to manage, prioritize, and refine the product backlog to align with strategic goals.
- Track team performance metrics (velocity, throughput, predictability) and drive continuous improvement initiatives.
- Identify and resolve blockers, dependencies, and cross-team coordination issues to maintain delivery momentum.
- Coach teams on Agile principles, and iterative delivery of platform services.
- Partner with Engineering, and FinOps leads to align delivery milestones and ensure alignment to enterprise standards.
- Communicate delivery status, risks, and dependencies to leadership with transparency and accountability.
Required Qualifications
- 5+ years of experience leading Agile teams, preferably within Cloud, DevOps, or Infrastructure engineering environments.
- Strong understanding of Agile and Scrum methodologies and tools (Jira, Azure DevOps, or equivalent).
- Proven ability to facilitate multiple teams and coordinate complex delivery dependencies.
- Excellent communication and servant-leadership skills with a focus on empowerment and accountability.
- Familiarity with DevOps principles, CI/CD workflows, and cloud-based delivery models.
Preferred Qualifications
- Experience supporting cloud platform or DevOps product teams (AWS, GCP, Terraform, or GitHub Actions).
- Certified Scrum Master (CSM) or Professional Scrum Master (PSM I/II).
- Knowledge of Agile scaling frameworks (SAFe, LeSS, or Spotify model).
- Strong analytical and problem-solving skills for managing priorities and tracking performance metrics.
- Experience collaborating with global, distributed engineering teams.
Benefits
We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
- Make yourself a priority with flexible schedules, parental leave
- Drive forward your career through professional development opportunities
- Achieve your personal goals with our Employee Assistance Programme
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
Join us and make a difference.
Apply Now!
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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