Supplier Performance Manager

Job Description: Drive delivery assurance across all critical suppliers through daily/weekly follow‑ups, escalations, recovery planning, and supplier engagement Partner with suppliers to monitor and improve supplier performance, including lead-time adherence, OTD, recovery actions, and service levels Perform risk recovery activities for materials at risk, including expedites, reschedules, and on-site supplier support when needed. ETO Requirements & Vendor Alignment Calculate and consolidate Data Center ETO material and carrier requirements based on engineering releases, planned demand, and vendor capabilities Develop and maintain manufacturing plans by vendor, ensuring clear and accurate communication of future demand to suppliers Partner with vendors proactively to deliver accurate signals enabling timely material readiness. Manually create requirements for temporary BOMs and non-standard material structures used in ETO programs Support pre-buy strategies by evaluating risk windows, forecast needs, and supplier lead-time exposure Supplier Capacity & Procurement Collaboration Work closely with the Procurement team to assess, validate, and manage supplier capacity, identifying constraints early and driving corrective actions Support long-term planning by communicating accurate demand signals and aligning capacity with projected ETO and production needs Required Qualifications: Bachelor’s Degree  5+ years in Materials Management, Supplier Management, Procurement, Planning, or Delivery Assurance roles Preferred Qualifications: Bachelor's Degree in Supply Chain Management, Business, Engineering, or equivalent experience Strong knowledge of supply chain fundamentals, supplier capacity planning, and manufacturing processes Experience working with ETO environments, complex BOMs, or high-mix/low-volume operations is a strong plus Excellent communication, supplier engagement, and problem‑solving skills Advanced proficiency in ERP/MRP systems (SAP/Oracle preferred) and Excel Key Competencies - Proactive issue resolution - Strong analytical capability Supplier relationship management Cross‑functional collaboration - Urgency, accountability, and ownership mindset Ability to navigate ambiguity in fast‑paced ETO environments

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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