Master Field BAS & IT Solutions Engineer

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Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.

About this role

(Candidates can be located in the San Antonio or Austin area) As a Master Field BAS & IT Solutions Engineer, you will be crucial to ALC’s business through the field commissioning of building automation systems created specifically for each individual customer. We are looking for a team member and skilled Field Engineer with expertise in building automation systems, particularly HVAC BAS and integrated solutions, along with a solid understanding of IT principles. This on-site role involves implementing, maintaining, and troubleshooting building automation systems while ensuring integration with IT infrastructure. You will work on solving increasingly complex problems and assist in the training and development of less experienced Field Engineers.

Key Responsibilities:

 Building Automation Systems (BAS)

Install and maintain HVAC systems for optimal performance and energy efficiency.

Troubleshoot issues with sensors, controllers, and actuators.

Collaborate with clients to tailor solutions and diagnose BAS issues.

Be familiar with building logic, micro blocks, trends, schedules, and graphics.

IT Knowledge and Integration

Design and implement network architecture for seamless IP integration.

Configure and manage IP devices and integrate APIs for enhanced functionality.

Possess knowledge of cloud-based systems and virtual servers.

Electrical Proficiency

Strong understanding of electrical systems related to HVAC applications.

Proficiency in installing and troubleshooting HVAC control systems.

Ability to efficiently diagnose electrical and mechanical issues.

Server Setup and Maintenance

Set up and maintain servers for building automation applications.

Ensure data integrity and security for all systems and monitor performance.

Offer effective solutions for increasingly complex system issue

Scope Management Assistance

Assist in scope planning, execution, and documentation.

Coordinate with engineers and stakeholders to deliver integrated solutions.

Serve as local contact for technical issues and leader in the field.

Provide turnkey project delivery on small to medium projects.

Communicate and document the status and details of the project for the customer.

Implement time management strategies to ensure customer satisfaction.

Customer Support and Training

Provide on-site training and support for clients on building automation systems.

Respond promptly to customer training inquiries.

Support the service operations manager and service account managers in the training and mentoring of field engineers on proper documentation development, field procedures, Smart Building automation, and IT network architecture and associated disciplines.

Complete projects per the contractual requirements within budget, on-time and with a high level of customer satisfaction

Required Qualifications

• High School Diploma or GED
• 2+ years of experience in Building Automation, HVAC, or technical field.
• 2+ years of experience in network architecture and administration, IP integration, and server setup.
• Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs.
• Valid and current Driver’s License and can be insurable by the company’s insurance.

Preferred Qualifications

• Bachelor’s degree, associate degree, Technical/Business School Certificate or Diploma in HVAC, Controls, or technical field.
• Ability for scheduled travel 35% of the time.
• Experience with building automation software, such as WebCTRL, and installing increasingly complex building automation controls.
• Basic knowledge of navigating and integrating into a variety of building automation systems.
• Advanced knowledge of TCP/IP networks including wireless technology.
• Proficient in designing and managing network infrastructure, integrating IP systems, and configuring servers.
• Good understanding of common HVAC systems such as RTUs, air handlers, VAV boxes, Chillers, Boilers
• Ability to read and understand HVAC mechanical prints
• Ability to check out/commission common HVAC controls devices such as sensors, valves, damper motors, relays.

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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