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Service Sales Representative, Automated Logic
Muncie, Indiana
The frontline of the Carrier organization, our dynamic sales teams help our customers achieve their goals with our robust portfolio of best-in-class products and services. From developing and nurturing relationships with our partners to providing critical feedback to enhance our solutions, our sales organization is growing to take Carrier to the next level.
Success Profile
What makes a successful member of the Carrier sales team? Check out some of the key competencies we are looking for and see if you have the right mix.
- Balanced
- Mediator
- Proactive
- Problem-Solver
- Relationship expertise
- Technologically savvy
Job Details
Muncie, Indiana
Country:
United States of AmericaLocation:
CAI31: ALC - Indiana 117 N. High Street , Muncie, IN, 47305 USACarrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.
We are seeking an established Service Sales Professional supporting various Outside Sales activities and customer relationship management for Automated Logic . Responsible for supporting the company's interests and establishing business relationships to enhance outside sales performance.
Role Purpose
Generate service contract renewals and support recurring revenue streams.
Identify opportunities to offer value-added services, such as remote monitoring, analytics platforms, or system upgrades.
Educate clients on new products and services within the automation portfolio.
Assist in onboarding new customers or transitioning from installation to service agreements.
Track service contracts, warranties, and maintenance schedules
Report on service sales pipeline and forecast revenue.
Responsibilities
Develop and pursue new sales opportunities through provided leads while expanding sales in existing accounts.
Work closely with technical teams (engineering, field technicians) to understand service requirements and relay customer needs.
Maintain accurate CRM while reporting service sales, pipeline and forecast revenue.
Coordinate with project managers to meet customer expectations.
Customer service mindset with a sales-driven approach.
Required Qualifications
High school diploma or GED.
3+ years of experience in building automation, HVAC controls, electrical systems, OR service sales in a technical environment.
Valid Driver’s license.
Preferred Qualifications
Bachelor’s degree.
Technical aptitude with the ability to read technical drawings and communicate effectively at all levels of an organization.
Strong communication and interpersonal skills.
Strong organizational, analytical, and problem-solving skills.
Ability to manage multiple tasks and priorities.
Ability to communicate effectively at all levels.
Team player and willing to collaborate with others on projects.
RSRCAR
#LI-Remote
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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Culture
- At Carrier, we work hard to build a culture where all employees are valued and everyone feels included.
- As a global company we seek to recruit, develop and promote our employees around the world valuing cultural differences, varied perspectives, background and experiences. We believe diversity and inclusion is a source of innovation.
- We contribute to the communities where we live and do business by actively partnering with community and philanthropic organizations locally and nationally. We believe in “doing the right thing” and are a respected member of the communities in which we operate.

Benefits
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Professional Development & Employee Scholar Programs
Learning never ends at Carrier. Whether at our company or at a Carrier-approved educational institute – we want you to be engaged in lifelong learning.
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Flexible Work Arrangements
8-5pm isn’t for everyone. Carrier offers flexible work hours for eligible employees to help manage your work-life balance.
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Retirement Savings Plan
We want Carrier employees to have tools available to prepare for retirement.
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Employee Referral Program & Monetary Awards/Recognition
You know our culture and what it takes to work at Carrier – we want to reward you for helping identify top talent. As part of our culture, we also want to reward and recognize our colleagues for their excellent efforts and contributions.
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Parental Leave
We offer two leave benefits for new parents – moms and dads – Birth & Adoption Leave and Parental Leave.
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Time Off and Additional Vacation Options
New employee receive (15) vacation days per year which increases over time at the company. Plus the option to purchase an additional (5) days through our Carrier Choice program.

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