Director Global Product Management

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Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC and refrigeration. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together

About this role

This role will be accountable for making product decisions and recommendations for the assigned Line of Business, seeing product changes from ideation to implementation. In this newly created position, you will collaborate with members of senior leadership and Business Unit Product Managers as well as with multi-functional teams on a regular basis.  This function will support portfolio and R&D investments decisions as well as drive product management excellence.

Key Responsibilities

• Oversee the Technical Product Management delivering cross-product technology solutions to differentiate and foster growth potentials
• Drive portfolio management and R&D investments across Business Units
• Drive requirements process for key global platforms with Business Unit and customers
• Define and be responsible for the new product portfolio business cases, including financials, ROI, IRR strategy, introductory go to market plans, and product lifecycle management
• Manage the assigned existing product line portfolio and align to growth and execution strategies through coordination with the responsible organization teams
• Assimilate and synthesize market trends, customer and competitor analyses
• Utilize data analytics and user feedback to inform product decisions, improve features, and optimized the user experience.
• Champion continuous improvement initiatives, leveraging industry best practices and emerging technologies to enhance product quality and efficiency.
• Develop and execute the strategy for high-impact technical projects, which may include but are not limited to: implementing a comprehensive department-wide execution
• Collaborate with cross-functional teams to implement, rollout, and measure meaningful features
• Gather and analyze customer insights to drive product innovations collaborating closely with customers to understand specific requirements
• Drive Go-to-market activities for successful product launches with regional Business Units
• Drive cross divisional Product Management network, best practice sharing and key decision making committees
• Represent and present the product line portfolio to customers and within industry forums
• Translate complex technical concepts into clear, non-technical language for multiple audience
• This is a highly cross-functional role and will work closely with engineering, product, marketing, sales, account management, delivery, digital and client services teams

Basic Qualifications

• Bachelor’s degree.
• 10+ years of technical product management experience
• 5+ years of leadership experience managing a portfolio and/or P&L

Preferred Qualifications

• Track record of experimenting and successfully launching products at scale
• Demonstrated expertise in building and maintaining strategic alliances with industry partners and stakeholders
• Experience driving a sustainability solutions
• Exceptional problem-solving and strategic thinking skills with the ability to adapt to change and move quickly in a fast-paced startup environment
• Excellent communication and interpersonal skills, with the ability to effectively engage with customers, executives, and cross-functional teams
• Passion for innovation and a commitment to delivering exceptional products that exceed customer expectations
• Ability to influence and build consensus without direct authority

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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