Lab IT Support

Country:

United States of America

Location:

CAN01: Carrier-Syracuse, NY 6304 Carrier Parkway , East Syracuse, NY, 13057 USA

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role:

This position is for a master Engineer Services and Support technician who is under minimal supervision and works more independently. Conducts and/or oversees lower level support staff when working with engineers to design, develop, and implement procedures for testing systems and equipment. Conducts highly complex materials test and analysis. Serves as a resource on varied tasks.

Key Responsibilities:

• Maintain computer systems and data acquisition systems in psychrometric rooms and mobile test equipment.

• Troubleshoot system or instrumentation issues.

• Perform system upgrades and modifications as needed.

• Coach technicians on system usage.

• Train new technicians in system operation and testing.

• Support UL/ETL Satellite Lab Certification Process from an IT perspective.

• Support ISO 17025 compliance process from an IT perspective.

Required Qualifications:

• Associates Degree

• 10+ years of experience with data acquisitions systems

Preferred Qualifications:

• Associates degree in Computer Science or Information Technology

• 10+ years of experience in IT system management (or similar field).

• Advanced knowledge of data acquisition systems and LabVIEW.

• Strong troubleshooting skills in IT systems, data acquisition, and network hardware.

• Ability to read and interpret system and network data.

• Effective communication (oral and written).

• Proficiency in Microsoft Word, Excel, and Outlook.

• Excellent safety record.

• Understanding of network hardware and wiring.

• Experience with various computer systems and software.

• Familiarity with delicate test instrumentation.

• Ability to multitask and adapt to changing priorities.

• Willingness to work second shift as needed.

• Physical capability to lift up to 50 lbs. occasionally.

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Pay Range:

$74,181 - $130,206 Annually

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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