Chiller Engineer/Specialist – Data Centers

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Carrier is the leading global provider of healthy, safe, and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter, and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

As the number of users and devices connecting to the internet continues to rise dramatically, and organizations collect, store, and analyze more data each day, the demand for data centers is in the midst of unprecedented growth. Carrier Commercial HVAC has the expertise to support this expansion and help data centers control costs and energy usage while ensuring uptime, scalability, and security. Carrier Commercial Industrial HVAC offers solutions designed to cool, monitor, and protect unique data center environments.

About this role

Carrier Commercial HVAC seeks a dynamic and experienced Chiller Engineer/Specialist who will focus on Data Centers clients to join our growing team. The Chiller Engineer/Specialist – Data Centerswill focus on air- and water-cooled Chillers and will work closely with cross-functional teams including sales, marketing, engineering, operations, and program management to execute the strategy in partnership with our global data center vertical lead. 

The Chiller Engineer/Specialist will work onsite in Charlotte, NC.  

We value our people and offer an extensive benefits package, with financial rewards including health insurance, a retirement savings plan, and also lifestyle support with flexible working and parental leave. Plus, we’ll support your growth with paid-for external training programs and courses.

Key Responsibilities

• Collaborate with marketing and sales teams to implement effective go-to-market plans, i.e., messaging, positioning, and sales enablement tools 
• Work closely with program teams to prioritize, align, and monitor product development 
• Partner with cross-functional teams to execute the data center product roadmap
• Prioritize features and enhancements based on customer feedback and market demand 
• Engage with customers to gather feedback and drive product improvements 
• Provide support and training to the sales team on data center products, solutions, and sales processes 
• Analyze market research and analysis to identify opportunities, understand customer needs, and competitive landscape 
• Review and analyze key performance indicators (KPIs) and regularly track product performance against goals

Basic Qualifications

• Bachelor’s degree in Engineering
• 5+ years of work experience in the design, sales, or applications of commercial HVAC systems 

Preferred Qualifications

• Bachelor’s degree in Engineering – Mechanical, Electrical or Chemical
• Master’s degree, MBA 
• Data Center industry experience in water- or air-cooled chillers
• Commercial applied experience i.e., centrifugal chillers, CDU’s and airside
• Selling commercial applied equipment i.e., centrifugal water-cooled and air-cooled chillers, air handling equipment 
• Marketing, product marketing, or sales experience
• Analytical, gather and interpret data, and make data-driven decisions 
• English communication skills, written and verbal, across a broad audience 
• Effectively communicate with both technical and non-technical teams 
• Strategic thinking, seeing the big picture while paying attention to detail 
• Project management execution skills 
• Adapt and adjust approach or solutions to fit customer needs 
• Build rapport and trust with customers, i.e., clear communication, active listening, and presenting effective solutions 

Additional information:

• This position doesn’t support immigration sponsorship.

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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