Operations Administrator

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Role: Operations Administrator

Contract: Full, fixed- term 6 months

Why Carrier?

Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented the modern air conditioning, and our team of pioneers and innovators have a long trajectory of developing new technologies.

We offer an evolving range of industry-leading services and solutions aimed to create healthier homes, buildings, and shipping environments to reduce environmental impact. We recognize diversity and inclusion as the engine to growth and innovation, and continue to lead because we have an exceptional workforce that puts the client at the centre of everything.

About the role

The main role's aim is to provide administrative service support and to follow standardized company procedures, to assist in the day-to-day tasks and to ensure customers receive a timely and efficient response to queries.

As an Operations Administrator, you will be responsible for:

• Providing operations administrative support
• Raising Job tickets on the system
• Raising POs on the system.
• Assisting in resolving internal PO issues.
• Raising invoicing checklists and credit note requests and ensuring the appropriate approvals are received.
• Monthly review meeting to assist with AR collections by supplying necessary documents to existing customers.
• Inputting engineers’ hours based on weekly time sheets.
• Uploading Maintenance renewals quotations to salesforce.
• Liaising with the wider Service team to resolve any internal and external queries.
• General administration duties as defined by Line Manager

To be successful in the role, you should have:

• Previous experience within an office environment.
• Excellent organizational skills while under pressure and within tight timescales (to include time management, the ability to multi-task, the ability to prioritize and efficient office management)
• Excellent interpersonal & communication skills
• Assertiveness, pro-activeness and resourcefulness when problem-solving
• A good standard of education is required in terms of numeracy & literacy.Computer literacy especially excel, word, outlook.
• Have general internet knowledge, zoom, teams.

 What we offer:

• Opportunity to take part in the implementation of new system
• Small but supportive team
• Comprehensive onboarding process with support of the line manager
• Pension scheme
• 25 days of holiday (calculated for 6 months)
• Life Insurance
• Access to central benefits
• 6 months fixed term contract

Our commitment to you

As an employer of choice, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better.

The values that guide us are respect, integrity, inclusion, innovation, and excellence.

We’re excited for you to join us and make a difference.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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