Solutions Program Manager

About Carrier:

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the role:

The Solutions Program Manager oversees North America modernization and asset renewal sales targets, driving market-level growth through strategic goal setting, digital insights, and proactive engagement. This role supports sellers working directly with building owners/operators to facilitate equipment replacement projects and ensure successful scope development. Collaboration with Sales Leadership, Area Managers, Solution Development Engineers, and Sellers is essential to align with growth goals.

Key Responsibilities:

Program Development & Growth Execution:

• Set and execute clear, measurable market-level goals aligned with business objectives.
• Track adoption rates and adjust strategies to meet growth targets.
• Conduct ongoing market reviews to capture needs and identify trends.
• Develop and manage a comprehensive opportunity target list.
• Leverage Salesforce for pipeline, opportunity, and performance tracking.

Sales Enablement & Program Adoption:

• Partner with Sales and Solution Development teams to create and refine sales tools (scripts, brochures, proposal templates).
• Provide direct sales support, facilitating opportunities, scope development, and equipment replacement projects.

Cross-Functional Leadership & Reporting:

• Lead initiatives to enhance project growth and profitability.
• Prepare and deliver monthly and quarterly performance reports.
• Communicate program objectives and outcomes to leadership and stakeholders.
• Foster accountability and innovation by soliciting feedback and facilitating idea exchange across service departments.

Required Qualifications:

• Bachelor’s degree
• 5 + years of Business Development and/or Sales Operations experience
• 3 + years of experience in service management software, CRM platforms, and/or data analytics.
• Willingness to travel within the United States and Canada (25%-50%)

Preferred Qualifications:

• Master’s Degree
• Experience Salesforce preferred
• Commercial HVAC or related industry strongly preferred
• Demonstrated leadership in large-scale programs/projects. (can move to the required area if needed, but would need to quantify how many years of experience)
• Experience in scope development for capital planning and asset replacement projects. (If this is a requirement, we need to quantify how many years of experience are needed)
• Excellent interpersonal, written, and presentation skills; fluent in Microsoft Suite.
• Strong organizational management and communication skills for multi-market coordination and leadership reporting.

Benefits
Employees are eligible for benefits, including:

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation 
• Disability: Short-term and long-term disability 
• Life Insurance and Accidental Death and Dismemberment 
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account 
• Tuition Assistance 

To learn more about our benefits offering, please click here:Work With Us | Carrier Corporate  The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.  

The annual salary for this position is between $143,250 – $200,750 Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

This position is entitled to short-term cash incentives, subject to plan requirements.  

Applications will be accepted for at least 3 days from Job Posting Date.  Job Posting Date: January 21, 2026.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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