Support Analyst SAP CPI

Build a career with confidence

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we’ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

As a Support Analyst SAP CPI, you will play a critical role in supporting, maintaining, and enhancing SAP integration solutions across Carrier’s enterprise landscape. This role ensures the stability, performance, and security of integrations connecting SAP S/4HANA Cloud, on-premise systems, and external platforms, supporting core B2B and B2C business processes.

Key Responsibilities

As a Support Analyst SAP CPI, you’ll be responsible for:

• Developing and optimizing SAP CPI iFlows to enable seamless integrations between SAP S/4HANA Cloud and on-premise systems

• Configuring and managing SAP CPI adapters, mappings, and security settings

• Troubleshooting and resolving SAP CPI integration issues efficiently across environments

• Supporting the implementation of B2B and B2C integration solutions, including EDI mappings

• Ensuring compliance with security protocols such as OAuth, SSL, and SAML

• Monitoring integration flows to ensure availability, reliability, and performance

• Performing root cause analysis and supporting continuous improvement initiatives

• Staying up to date with the latest SAP CPI features, enhancements, and best practices

Requirements

We are looking for people who are highly analytical, proactive, and experienced in supporting complex SAP integration environments. If this is you, get in touch.

As a minimum you must have:

• 5+ years of experience working with SAP CPI, PI, and PO

Strong understanding of SAP S/4HANA Cloud and on-premise integrations

• Expertise in SAP Integration Suite and SAP Cloud Connector

• Deep knowledge of integration protocols (REST, SOAP, OData) and data formats (XML, JSON, CSV)

• Experience with EDI standards such as EDIFACT, ANSI X12, and AS2

• Proficiency in Java, JavaScript, and Groovy scripting for custom integration logic

• Familiarity with API management and event-driven architectures

• Strong debugging and troubleshooting skills

• Excellent written and verbal communication skills

• Experience working in Agile development methodologies

Although not necessary, it would be nice if you have:

• SAP CPI certification

• Experience supporting large-scale enterprise or matrix organizations

Benefits

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

• Have peace of mind and body with our health insurance

• Drive your career forward through professional development opportunities

Our commitment to you

Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and ultimately drives innovation for the benefit of our customers.

We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation.

This is The Carrier Way.

Join us and make a difference.

Apply Now!