Sr. Supervisor Supplier Quality & Development

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.  

About the Role

As a Sr. Supervisor – Supplier Quality & Development, you will lead the strategy, execution, and continuous improvement of supplier quality across components used in HVAC systems. This role combines technical leadership, team management, and supplier development to ensure supplier processes are capable, materials meet specifications, and risks are proactively mitigated across both New Product Introduction (NPI) and serial production.

You will directly influence product performance, reliability, and compliance while developing a high-performing Supplier Quality team and strengthening supplier partnerships to achieve long-term quality excellence. This role is critical in ensuring that supplier-provided components consistently meet the performance, reliability, and regulatory standards required for HVAC systems, enabling product quality, operational efficiency, and customer satisfaction.

Key Responsibilities

As a Sr. Supervisor – Supplier Quality & Development, you'll be responsible for:

• Lead, coach, and develop a team of Supplier Quality Engineers and incoming quality personnel, driving accountability and continuous improvement.

• Define and deploy supplier quality strategies, including supplier qualification, certification, performance monitoring, and risk-based development plans.

• Lead supplier quality activities for NPI programs, ensuring supplier readiness through audits, process validation, capability studies, and successful product launches.

• Govern supplier process validation, PPAP/UPPAP approvals, change management, and compliance with engineering and product requirements.

• Drive supplier development initiatives and structured problem-solving methodologies to improve supplier performance, process capability, and quality maturity.

• Lead escalation and resolution of critical supplier quality issues, ensuring rapid containment, root cause analysis, and corrective action implementation.

• Partner cross-functionally with Engineering, Procurement, Manufacturing, and Quality teams to support supplier selection, risk mitigation, and overall business objectives.

Requirements

We are looking for people who are results-driven, collaborative, analytical, and passionate about continuous improvement. If this is you, get in touch.

As a minimum you must have:

• Bachelor’s degree in Engineering or a related technical field.

• 5–7+ years of experience in Supplier Quality, Quality Engineering, or Manufacturing Quality.

• Demonstrated experience leading teams or supervising technical personnel.

• Strong knowledge of quality systems, supplier quality processes, and quality core tools.

• Advanced English proficiency, both written and verbal.

Although not necessary, it would be nice if you have:

• Experience in HVAC manufacturing, appliances, or thermal/mechanical systems.

• Expertise in PPAP/UPPAP, PSW approval, supplier qualification, incoming inspection systems, and advanced sampling strategies.

• Knowledge of manufacturing processes such as sheet metal fabrication, brazing, welding, and refrigeration systems.

• Six Sigma or Lean Manufacturing certification and experience leading supplier development and transformation initiatives.

• Strong data analytics, problem-solving, and decision-making skills.

Benefits

We offer a competitive total rewards package that may include other benefits and well-being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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