Customer Service Centre Agent

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Role Responsibilities:

• Providing a high level of sales support by ensuring all inquiries are responded to in an efficient, professional and timely manner.
• Generating hire & sales quotations.

• Processing customer sales/hire purchase orders whilst liaising with depots/rehire partners on availability of equipment. 

Role Purpose:

• Creation and management of inquiries from both existing and new clients and recording information regarding customers account and the equipment required.
• Opening up new customer/supplier accounts through Carrier Portals & completing MK Denial process.
• Managing and recording all information on Sales force

Minimum Requirements:

• To complete all daily administration within our Depot network to a high standard including on-hires, offhires & exchanges.
• To be the first point of contact when customers call.
• To liaise and work effectively with the company’s operational & sales teams.

Pay Range

The annual salary for this position is between £24,785.00-£49,420.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.   

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

Equal Treatment and Non-Discrimination

Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected] We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 14 calendar days from Job Posting Date. Job Posting Date: 27 July 2026

Job Applicant Privacy Notice

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Use of AI in Recruitment

Technology‑enabled tools may support parts of the recruitment process, with oversight by people.