Aftermarket International Key Account Manager - Carrier Climate Solutions Europe

Build a Career with Confidence

At Carrier, you join the global leader in healthy, safe, sustainable, and intelligent building and cold chain solutions. We create innovations that truly matter—for people and the planet—and our employees are at the heart of it all. We are a company of innovators and problem solvers, united by The Carrier Way—our vision, values, and culture.

As an employer of choice, we are committed to offering a workplace that attracts, develops, and retains top talent, fosters employee engagement, encourages teamwork, and ultimately drives innovation for the benefit of our customers. In short, Carrier’s greatest assets are the expertise, creativity, and passion of our people—and we are excited to welcome you to the team.

Position Overview
The Aftermarket International Key Account Manager (IKAM) is a strategic sales professional responsible for managing and expanding relationships with major international customers (those with a European or global footprint). You will serve as the primary point of contact for key accounts, ensuring their needs are met while driving sustainable business growth and profitability.

In this highly visible and strategic role, you will coordinate cross functional teams, lead major project negotiations, and drive the adoption of Carrier Aftermarket solutions across multiple HVAC segments.

Key Responsibilities

• Manage and develop international key account relationships, acting as the central point of contact and aligning internal stakeholders across countries.
• Lead and support major opportunity pursuits, coordinating national account teams and engaging at senior decision‑maker level.
• Drive sales growth of Carrier Aftermarket solutions and services across selected key accounts.
• Create, maintain, and execute formalized account plans, ensuring alignment with the customer’s investment roadmap and Carrier’s long‑term strategy.
• Negotiate major international projects and ensure seamless cross‑border collaboration.
• Develop and implement European framework agreements that form the foundation of long-term business partnerships.
• Ensure each key account stakeholder has a dedicated Carrier contact, strengthening long‑term relationships.
• Monitor and report on account performance, maintaining accurate account activity records, forecasts, and pipeline.
• Track share‑of‑wallet evolution and influence key account sourcing strategy.
• Understand and influence market trends, ensuring alignment with Carrier’s Aftermarket and Service offerings.
• Play a strategic role contributing to growth in key verticals such as Industry and Hospitality.
• Bring a strong blend of commercial acumen, technical understanding of HVAC, and cross-cultural communication skills.

What You Bring

• Bachelor-level working and thinking capacity in a commercial-economic field with technical affinity.
• Education in HVAC or a similar technical discipline is a plus.
• Minimum 7 years of international commercial experience in a similar role.
• Experience in direct and indirect leadership.
• Strong knowledge of sales techniques, sales strategies, market developments, and industry trends.
• Familiarity with client data systems, Salesforce, and MS Office.
• Excellent command of English, both spoken and written; French and/or German is a plus.

Competencies That Define You

• Passion for customers / focused & results driven.
• Strong communication and negotiation skills.
• Analytical and strategic thinker able to engage at C level.
• Flexible, stress resilient, and able to motivate others.
• Technical insight paired with strong commercial drive.

Why Choose Carrier?

• Work at an internationally recognized market leader in HVAC.
• A dynamic position with great autonomy and responsibility.
• Opportunities for career growth, including leading teams.
• Excellent employment conditions and an inspiring work environment.

Join us and make a difference.
Apply now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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