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Product Manager- Replacement Components

East Syracuse, New York
Job ID 30164680 Job Category Aftermarket & Service
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Country:

United States of America

Location:

CAN01: Carrier-Syracuse, NY 6304 Carrier Parkway , East Syracuse, NY, 13057 USA

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role
This Product Management position resides within the Carrier Replacement Components (RC) business and is responsible for management of commercial replacement parts for the Commercial Applied chiller business. The focus will be on driving growth and profitability in sales to distribution as well as new channels (for example data centers) and will require cross-functional collaboration with both replacement components and commercial product teams.

We seek an experienced HVAC Product Manager who is a motivated, self-starter to work in a fast-paced environment in either the, Syracuse, NY, Charlotte, NC, Indianapolis, IN offices or remote if exceptionally qualified.

Key Responsibilities

  • Product management with a cross functional team to achieve goals, including sales and product forecasts, pricing, gross margin analysis, and assisting with the execution of market strategy.

  • Significant data analysis to identify opportunities and then translate into customer value propositions/sales path forward.

  • Provide product support for new product development as well as corporate strategic initiatives.

  • Product launch, including new part set up with pricing, gross margin, and other required information.

  • Prepare business opportunity plans in support of potential new business & utilize Passport review process to gain business unit approvals. Execute the tasks associated with the plan.

  • Analyze competitive product feature, benefits, pricing, and recommend appropriate actions to provide competitive portfolio of products.

  • Provide and analyze sales and product reports by customer and by channel.

  • Provide product information, legal approved product claims to support marketing materials. Provide support for product videos or on-line learning module script development and review.

  • Support the RC Parts Information Management (PIM) process to ensure there is electronic data and images to be used in e-commerce.

  • Provide timely responses to inquiries and build product and brand loyalty with RC’s customers.

  • Conduct product training sessions online & face to face at customer training events for 50+ attendees.

  • Support distributor events such as open houses and trade shows to discuss and demo products.

  • Provide support and training to RC Sales team.

Basic Qualifications

  • Bachelor’s Degree

  • 4 + years of Experience with Engineering or Product Marketing

Preferred Qualifications

  • Specific knowledge of the HVAC/R or related industry and replacement parts & accessories is desired.

  • Category or Product Management experience is required.

  • Strong business analysis skills are required.

  • Strong project management skills are required.

  • Experience in forecasts, pricing, and gross margin calculation is required.

  • Proficiency with Microsoft Office (Excel, Word, and PowerPoint) is required.

  • Proficiency with SAP, WindChill, SalesForce, and Business Intelligence systems is desired.

  • Strong communication skills with the ability to interact and collaborate with a cross-functional team. 

  • Demonstrated sense of urgency, self-initiative, and sense of ownership is required.

  • Willingness to learn and flexible approach is a must.

  • Highly organized with attention to detail.

  • Ability to effectively handle multiple priorities.

  • Excellent follow through skills.

  • Some travel required.

#LI-Hybrid

RSRCAR

    Pay Range:

    $90,263 - $157,959 Annually

    Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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