Digital Solutions Specialist

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Location:

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do

About the role

We are seeking a highly skilled and motivated Digital Solutions Specialist to join Carrier's Abound Solutions team in Singapore. The candidate will play a critical role in driving business development by providing overall technical support for new opportunities, including technical proposals, presentations, and budgetary estimates. The ideal candidate will have a strong background in digital solutions, building automation, IoT technologies, and smart building platforms.

Job Description

Technical Solution Support:

• Act as the technical expert for Carrier’s Abound Solutions, providing deep knowledge and expertise in building automation, IoT, and smart building platforms.
• Collaborate with sales teams to understand customer requirements, design tailored digital solutions, and ensure that proposals align with client needs.
• Develop and prepare technical proposals, including system designs, product configurations, and solution descriptions.
• Prepare cost estimations for proposals, ensuring that budgets are accurate, competitive, and align with project scope.

Pre-Sales Engineering Support:

• Provide pre-sales technical support during customer presentations and meetings, explaining complex solutions in a clear and compelling manner.
• Assist sales teams in presenting and demonstrating digital solutions to prospective clients, showcasing the value and ROI of Abound’s offerings.
• Lead technical discussions with customers, addressing inquiries, conducting solution walkthroughs, and resolving technical challenges.

Solution Design and Customization:

• Design and customize IoT and smart building solutions based on customer requirements, including building systems integration, environmental monitoring, energy management, and asset management.
• Collaborate with internal teams such as product development, software engineering, and operations to ensure seamless implementation and integration of proposed solutions.

Project Coordination and Implementation:

• Work closely with project managers to ensure that proposed digital solutions are successfully implemented within customer environments.
• Assist in overseeing the technical aspects of project deployment, including system configuration, integration, testing, and troubleshooting.

Client Relationship Management:

• Serve as the technical point of contact for clients during the sales cycle and post-sales technical discussions.
• Foster strong relationships with clients, ensuring high levels of customer satisfaction and acting as a trusted advisor for technical aspects of Abound’s digital solutions.

Technology and Industry Expertise:

• Stay updated on the latest advancements in building automation, IoT, and digital solutions.
• Provide insights on emerging trends and best practices within the building automation and smart infrastructure industries.
• Develop a deep understanding of Carrier’s Abound solutions, product roadmap, and related technology platforms.

Minimum Requirements

Educational Background:

• Bachelor’s degree in Electrical Engineering, Computer Science, Information Technology, or a related technical field.

Experience:

• Minimum of 5+ years of experience in digital solutions or technical pre-sales roles, preferably in building automation, IoT, or smart building solutions.
• Experience working with commercial real estate, infrastructure, or industrial building clients is a plus.
• Strong understanding of IoT platforms, building automation systems (BAS), and related smart building technologies.
• Prior experience in technical proposal development, budgeting, and solution presentations.

Technical Skills:

• Strong proficiency in IoT technologies, building management systems, and digital solutions for infrastructure.
• Familiarity with HVAC systems, energy management platforms, and environmental monitoring solutions.
• Ability to design and implement technical solutions, with an understanding of integration and interoperability within building systems.
• Familiar with cloud computing platforms and edge computing technologies.

Soft Skills:

• Exceptional presentation and communication skills to effectively communicate complex technical concepts to non-technical stakeholders.
• Strong problem-solving abilities and the capability to quickly identify technical solutions that align with customer needs.
• Ability to manage multiple projects simultaneously while maintaining attention to detail and meeting deadlines.

Teamwork and Collaboration:

• Ability to work collaboratively with cross-functional teams (sales, product development, engineering, and project management) to deliver optimal customer solutions.
• Excellent client-facing and internal communication skills.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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