Senior Manager, Demand and Supply Planning - Aftermarket

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Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

The Senior Manager, SIOP Demand and Supply Planning will have oversight of the consensus aftermarket demand plan and mid to long term supply plan for a new business segment. You will implement and maintain SIOP demand and supply planning process to optimize forecasting, service, and inventory levels. You implement medium and long-term supply chain strategies and networks that address capacity issues, continuity of supply, and inventory in support of business growth.

Key Demand Responsibilities

• Collaborate with Commercial Leaders to develop an 18-month consensus demand plan for an assigned aftermarket business unit through the monthly SIOP cycle.

• Partner with stakeholders across teams to capture all inputs to the demand plan and to ensure adjustments and improvements to forecasting models and methodologies are implemented.

• Integrate firm backlog, order pipeline, bookings forecast, statistical forecasting, portfolio management, NPI, market intelligence and other product demand signals to create a consensus demand forecast.

• Coordinate cross-functional discussions to document and challenge Demand Plan assumptions and refine the forecast.

• Collaborate with senior management to align demand planning initiatives with overall business strategies and goals. Ensure alignment between revenue and demand plans.

• Understand the drivers of demand changes, customers, and revenue impacts and potential effects on the downstream processes.

• Lead the SIOP Demand Reviews; prepare all data and metrics for review, identify gaps and scenarios that must be presented; guide final decision making on open items and trade-offs, and prepare escalations for executive review where appropriate.

Key Supply Responsibilities

• Oversee long term supply planning activities including supply and demand balancing and long-term capacity planning for an assigned aftermarket business unit

• Translate demand plans to a 3- to 18-month supply horizon as part of an input to the monthly Executive SIOP while optimizing customer delivery and inventory levels

• Collaborate with Material Managers to generate recommendations to solve capacity issues and support long term sales demand

• Measure, analyze and report key SIOP supply metrics, while monitoring adherence to key performance indicators (KPIs)

• Manage long-term capacity views with scenario planning, being able to identify constraints and escalate exceptions for business consideration with the suggestion of possible scenarios and solutions.

• Identify, resolve and escalate supply chain risks including but not limited to, supplier disruptions and inventory shortages

• Provide regular updates on supply status, risks and opportunities to all key internal partners

• Lead Inventory Management Process for the aftermarket business unit. Collaborate with sites and business units to drive DOH targets

Required Qualifications

• Bachelor’s degree

• 6+ years of experience in Supply Chain , Finance, Sales Operations, or Program/Project Management

Preferred Qualifications

• MBA or master’s degree in business, Engineering, Supply Chain Management, Finance or equivalent

• Experience with demand and supply planning tools

• Strong Working knowledge of S&OE and S&OP with implementation experience

• Ability to build cross-functional relationships through strong communication and interpersonal skills.

• Experience in aftermarket demand and supply planning

• Advanced capability in Microsoft Excel and PowerPoint

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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