Customer Service

Country:

Thailand

Location:

Carrier (Thailand) Limited, 1858/63-74 Interlink Tower, Debaratna Road, Bangna Tai, Bangna Bangkok 10260, Thailand

Role: Customer Service

Location: Bangna, Thailand

Full/ Part-time: Full Time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

Key Responsibilities:

As a Customer Service, you’ll be responsible for:

• Process customer orders according to department guidelines and policies.

• Verify order accuracy and resolve any discrepancies with sales team and customers.

• Provide direct support, normally by telephone and email, to Sales team and customers.

• Effectively engage with other departments

• Communicate with warehouse staff about all order issues.

• To generate invoice and Credit note

• Meet quality and productivity and other expectations.

• To support growing department's capabilities, which may include assisting to build more accessible processes and reduce manual process.

• Be a good team player.

• Good computer skill especially, SAP, Outlook, Microsoft, Team

Benefits

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

• Enjoy your best years with our retirement savings plan

• Have peace of mind and body with our health insurance

• Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme

• Drive forward your career through professional development opportunities

• Achieve your personal goals with our Employee Assistance Program

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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