Continuous Improvement Analyst

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Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier

About the Role

As a Continuous Improvement Analyst, you will play a pivotal role in enhancing our business operations, optimizing execution processes, and leveraging data analytics. This role requires a blend of analytical skills, process management expertise, proficiency in creating workflows and using PowerBI. This role will also ensure our strategies are both data-driven and efficient while collaborating with cross-functional teams to drive operational improvements. The ideal candidate will be responsible for developing process documentation, tracking key performance indicators, and utilizing business intelligence tools to improve visibility and decision-making.

Key Responsibilities:

• Assist in mapping and documenting end-to-end execution workflows across cross-functional teams.

• Support the development of standard operating procedures (SOPs) to improve efficiency and clarity.

• Work with cross-functional teams to implement Lean Six Sigma principles and identify process bottlenecks.

• Support the development and maintenance of KPI dashboards in Power BI.

• Assist in analyzing operational performance data to identify trends and areas for improvement.

• Develop & implement structured KPI reporting cadence to drive performance-based decisions.

• Collaborate with leadership to refine and improve key business metrics.

• Integrate automation tools into tracking and reporting processes.

• Utilize SQL, Python, or Excel to collect, process, and visualize operational data.

• Identify small-scale opportunities for workflow automation to reduce manual processes.

• Assist in integrating risk tracking into business reviews and execution workflows.

• Support the standardization of risk management protocols to improve early detection of execution risks.

Required Qualifications:

• Bachelor’s degree

• 2+ years of experience in process improvement, business analytics or operations

Preferred Qualifications:

• Proven experience in continuous improvement methodologies and tools such as Lean and Six Sigma

• Hands-on experience with Power BI, Tableau, or other business intelligence tools

• Exposure to SQL, Python, or advanced Excel for data analysis

• Strong analytical skills with the ability to interpret data, analyze processes, problem solve and make data-driven decisions

• Detail-oriented with excellent data organization and visualization skills

• Ability to work cross-functionally and communicate effectively with diverse teams

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RSRCAR

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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