Service Engineer

Country:

Location:

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This position is for a Service Engineer, serving as Technical Sales Support on the field for RLC Service to develop sales leads, qualify prospects and make service sales calls.

Key Responsibilities:

As a Service Engineer, you’ll be responsible for:

Technical Support & Service Sales:

• Prepare quotation or proposals and follow up on service sales enquires (e.g. repair, maintenance contract, retrofit).
• Lead negotiation at optimum profit levels.
• Close orders to achieve the goals and targets assigned. 
• Responsible for payment collection.
• Manage existing customers and develop new customers, and understand customer's business status, look for business opportunity and foster good customer relationship for service revenue growth.

Digitalized Service Solution:

• Provide professional proposal, offering and technical support in related to digitalized service & IoT solution to targeted customers in RLC+VRF segments.
• Ability to collaborate with connectivity core team, back-end support and frontliners to achieve the business goals & deliver the last mile to customer.
• Provide technical assistance and after-sales support to customers.
• Ability to understand and convey technical information effectively.
• Maintain a sound technical/application knowledge base on all RLC+VRF products.

Requirements

We are looking for people who are experienced in service sales planning and possesses good communication skills. If this is you, get in touch.

As a minimum you must have:

• Minimum Nitec in mechanical, or any relevant engineering discipline.
• HVAC background will be an advantage.
• Scheduling and planning experience is advantageous.
• Minimum 1 year of relevant experience

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice