Director, Product Marketing

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Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

We are seeking a Director, Product Marketing for our North America HVAC business segment. This position is responsible for developing and executing strategic marketing plans to drive the success of Commercial Applied products in North America, including all applied products manufactured or sourced by Carrier.  

The successful candidate will lead a team of approximately 30 employees in US and Canada. They will collaborate closely with cross-functional teams including product management, sales, and marketing to ensure alignment and consistency in messaging and positioning.  

This position can be located at any of the Carrier offices in the United States.

Key Responsibilities

• Drive organic growth through market, pricing, and competitor analysis with peers and direct teams.
• Develop business cases for product gaps through critical analysis.
• Lead SKU and product rationalization.
• Oversee Application Engineering, new product introductions, sales effectiveness, and training. 
• Navigate and define product marketing strategy across complex go-to-market channels, setting strategy across direct sales offices, Distribution and Rep channels as well as Global Enterprise solutions.
• Work closely to sharpen focus on synergies between Residential and Light Commercial Go-to-Market, Products and Application engineering for optimized engineering investments.
• Work closely with the Carrier Commercial Service business for overall P&L responsibility related to products for Applied.

Required Qualifications:

• Bachelor’s Degree
• 10 + years of Product Management or Product Marketing experience
• Travel required 30%

Preferred Qualifications:

• MBA.
• Experience in Commercial HVAC Sales, Product Management, Application Engineering or Design.
• HVAC industry experience with consulting engineers and end owners.
• Experience with semi-custom and custom commercial applied chillers or heat pumps.
• Experience with Electrification and Decarbonization applications.
• High comfort level with presenting technical information to large groups and facilitating large group discussions.
• Excellent written and verbal interpersonal skills.
• Strong analytical and problem-solving skills.
• Working knowledge of Microsoft Suite.
• Ability to coordinate across multiple functions, to maintain composure in high-pressure situations, and to make decisions in a fast-paced environment.
• Combination of excellent technical skills, be a self-starter, with strong business understanding, strong self-direction, and excellent interpersonal/influencing skills to work across the Carrier organization and with customers.
• Key traits include personality defined by positivity, responsibility, integrity, accountability, and respect culminating in a strong work ethic

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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