Product Support Engineer

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Location:

Role: Product Support Engineer

Location: Beroun

Contract type: full time

About Carrier:

At Carrier we make modern life possible by delivering innovative and sustainable ground-breaking systems and services that matter for people and our planet. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. This is why we come to work every day. And we do it The Carrier Way.

Join us and we can make a difference together.

Responsibilities:

• Collaborate with senior leadership, cross functional team members (Engineering, Manufacturing, Sales, Marketing, Supply Chain, and Quality) as well as external suppliers. (Domestic and offshore).
• Work in cross-functional teams comprised of Engineering, Manufacturing, Supply Chain, Quality and Business Unit resources to support the planning and implementation of sustaining engineering projects and activities and to translate design requirements into component, subsystem, and product specifications
• Understand product/component function, reliability, and quality requirements
• Collaborate with Supplier Quality, Field Quality and Reliability to ensure development and/or cost improvement initiatives meet all design reliability requirements
• Complete tasks to meet design and project objectives
• Responsible for several small to medium scale sustaining projects concurrently, with the ability to handle small projects from start to completion and assist with larger projects
• Will facilitate R&D and sustaining engineering projects with focus supporting qualification activities, determining impacts to design specifications, and project schedule effectiveness.
• Apply knowledge of Mechanical & Electronics engineering to real world scenarios and applications
• Provide technical support to team members and other cross-functional groups
• Comply with the EH&S Policy and applicable regulatory and company EH&S rules and requirements
• Report to supervision, conditions or practices that are either unsafe or that may adversely impact the environment, to ensure prompt resolution of potential hazards
• Attend scheduled EH&S training events
• Actively support the organization’s efforts to meet or exceed EH&S goals and plan

Requirements:

• Master’s degree
• 5+ years of experience with Mechanical & Electronics Engineering principles
• Fluency in English – spoken and written
• Familiarity with the product design and components used in refrigeration products (fan, evaporator, condenser, battery, inverter)
• Self-starter with ability to learn quickly, good communication skills and team working experience
• Experience working in a team environment with cross functional support groups (Supplier Quality, Field Quality, Marketing, Manufacturing, Sourcing, Agency)
• Understanding of Industry-wide accepted system engineering tools
• Expert level skills with Microsoft; Word, Excel, Project and PowerPoint
• Knowledge of PCB design software (eg Altium)
• Organized with strong attention to detail, while managing multiple priorities
• Understands the fundamentals of heat transfer, fluid dynamics, and thermodynamics, systems & controls engineering fundamentals
• Understanding of model-based design processes
• Ability to communicate verbally and in writing with diverse audiences including cross functional team members, senior leaders, global suppliers, and external customers including service managers and technicians

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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