Manager Services(National Accounts)

Country:

Location:

Role:  Service- National Accounts

Location: Mumbai, India

Full/ Part-time: Full time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This role will be managing Service Account for National Account and monitor and Control Customer Complaints and ensuring timely closure

Role Responsibilities:

• Managing Services for National Account

• Monitoring and Control for Customer Complaints and ensuring timely closure

• Managing & Building relationship with the Key Stake holders

• Finalizing Techno Commercial Contracts with Corporate cu

Role Purpose:

• Managing Service Account for National Account

• Monitoring and Control for Customer Complaints and ensuring timely closure

• Managing & Building relationship with the Key Stake holders

• Finalizing Techno Commercial Contracts with Corporate customer

• Ensuring timely completion of Commercial activities (Booking/Billing/Payment Collection Etc.)

• To Manage & grow Service Business by 30-40 %

• To be First Choice for Service Solutions for our Customer

• Building the Brand value for Carrier for their Service Solutions.

Minimum Requirements:

• Technical Graduate from Reputed Institute/University

• Minimum 5 year relevant experience

• Minimum 3 Year experience of managing Large Customer (>10 Cr Annual)

• Well verses with HVAC Equipment and Service operationstomer

• Ensuring timely completion of Commercial activities (Booking/Billing/Payment Collection Etc.)

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

• Make yourself a priority with flexible schedules, parental leave

• Drive forward your career through professional development opportunities

• Achieve your personal goals with our Employee Assistance Programme

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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