SA Business Development Manager

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The Aftermarket Business Development Manager primarily boosts sales and market share. This involves acquiring and converting new customers and managing and retaining existing customers to increase sales. As the Aftermarket BDM, your specific duties include identifying and scoping opportunities for OEM and general HVAC service agreements to help our customers achieve their objectives.

You will be directly providing solutions to end customers, and you will also be offering regional support to local business units by providing sales support, communicating new market strategies, product offerings, and technical assistance. The aim is to promote business growth through organic growth and new sales opportunities.

Customer Service Responsibilities:

• Identify and evaluate new business opportunities to expand the Company's customer base and service offerings.
• Collaborate with local operations teams to qualify leads and develop opportunities.
• Build professional relationships with new and existing customers and key industry stakeholders.
• Conduct business negotiations professionally to protect the Company's interests.

Sales Target Responsibilities:

• Provide end customers with solution sales, including service agreements.
• Support regional branches in achieving sales targets and KPIs.
• Cultivate positive working relationships with local operations teams and customers to recognise potential opportunities and achieve individual goals.
• Utilise skills to identify business opportunities and promote continued sales growth and development.
• Collaborate with regional service teams and other departments to identify, qualify, and pursue new business opportunities across all verticals.
• Maintain frequent communication with management regarding new initiatives, product offerings, and innovative solutions to maximise sales opportunities.
• Gather market intelligence to inform company products and marketing strategies.

​Administration Responsibilities:

• Manage time efficiently to meet the needs of individual and priority customers.
• Assist in developing marketing plans for new and existing products.
• Prepare and deliver presentations to prospective customers for growth objectives.
• Support strategic plans to achieve new business targets as directed.
• Prepare regular reports and analyses of new business development, opportunities, and targets.
• Prepare all internal required documents for handover to the operations team before contract commencement.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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