SAP Aftermarket Regional Account Manager

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Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

The role

The SAP Aftermarket Regional Account Manager role is pivotal in driving commercial growth across the aftermarket portfolio, with a strong emphasis on sustainable solutions and decarbonization strategies. This strategic position involves developing and executing sales strategies to deliver comprehensive lifecycle solutions that align with clients' carbon targets. The role requires a deep understanding of the aftermarket industry, a commitment to sustainability, and the ability to meet diverse client needs effectively.

Key responsibilities

In this role, the SAP Aftermarket Regional Account Manager is responsible for acquiring and retaining strategic

accounts. The successful candidate will collaborate with Executive, Regional, and National stakeholders to ensure alignment and seamless execution of the company's strategic vision across all sales channels in Aftermarket. Therefore, you will possess the below;

• Stakeholder Alignment: Maintain open communication with key stakeholders, including the Country

• Managing Director, SAP Regional Managers, Aftermarket General Managers, Financial Controller, and

• Sales leaders to ensure strategic alignment and meet business objectives.

• Understanding Decarbonization: Gain a thorough understanding of decarbonization principles, including

• reducing greenhouse gas (GHG) emissions throughout the lifecycle of buildings.

• Customer Segmentation: Tailor solutions to meet each customer's sustainability, operational, and

• budgetary goals.

• Product Knowledge: Stay informed about energy-efficient chillers, heat pumps, all-electric refrigeration,

• building solutions, lower GWP refrigerants, and connected technologies.

• Technical Sales: Provide solutions to audit services, ongoing digital-enabled services, lifecycle and asset

• assessment, and controls optimization.

• Performance Guarantees: Offer guarantees on energy improvements and environmental conservation

• measures.

• Client-Centred Strategy: Craft and execute a customer-focused sales strategy, understanding client

• needs for upgrades, rental, and modernization to offer tailored lifecycle solutions.

• Sales Targets & Revenue: Accountable for delivering orders against a target.

• Operational Proficiency: Utilize CRM systems (e.g., Salesforce) and sales platforms for accurate

• performance tracking, pipeline management, and reporting.

• Innovative Problem-Solving: Promote a culture of collaborating across teams to pursue turnkey and new

• business opportunities.

• Strategic Negotiation: Conduct high-stakes negotiations to safeguard company interests and achieve

• beneficial outcomes.

• Market Segmentation: Prioritize high-impact industries (e.g., healthcare, manufacturing, real estate, and

• data centres) to expand lifecycle solutions.

• Training and Development: Guide teams to be client-focused with ongoing focus on lifecycle and

• solution-based sales.

• Proactive Assessment: Engage teams to offer comprehensive HVAC lifecycle solutions, emphasizing

• energy management and modernization.

• Bid Opportunities: Prepare bid responses and negotiate with potential customers.

• Trade Shows: Attend trade shows to increase the visibility of the organization.

Requirements:

As a minimum you must have:

• Proven track record of success in a senior business development leadership role with a minimum of 10+

• years of experience.

• Strong background in leading sales and solution sales, with a focus on driving performance and results.

• Demonstrated ability to navigate and collaborate effectively in a matrixed corporate environment,

• working across sales, operations, product, growth, and global account teams.

• Expertise in building and nurturing senior-level relationships, including with C-suite executives.

• Skilled in reviewing and negotiating commercial contract terms to ensure favorable outcomes for all

• parties.

• Extensive experience in the service-based, technology, and equipment industries, with a deep

• understanding of the market dynamics.

• Experience managing a portfolio of strategic accounts, driving long-term growth and customer

• satisfaction.

• Strong understanding of lifecycle solutions and a strategic focus on delivering value throughout the

• customer journey.

Benefits

• Attractive salary package + Full time opportunity

• Excellent job stability + Ongoing training and development opportunities

• Inclusive work environment + Supportive management team

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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