Quality Assurance Supervisor

Build a career with confidence

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we have led the way in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role
The Quality Assurance Supervisor is responsible for ensuring the proper introduction of new products, from material qualification to the implementation of process and quality controls. This role has a direct impact on launch stability, operational efficiency, and product quality, ensuring successful start-ups and continuous improvement of suppliers and processes.

Key Responsibilities:
•    Follow up on new product introductions and raw material qualification.
•    Lead product, process, and supplier changes, ensuring compliance with quality standards.
•    Implement and monitor SPC, including calculation and tracking of CPK indices.
•    Manage quality activities under APQP, PPAP, and engineering change methodologies.
•    Conduct risk analysis, feasibility studies, and plant capacity assessments.
•    Develop measurement plans, pre-production validation, and control plans.
•    Validate measurement systems (MSA / Gage R&R) and production processes.
•    Collaborate with manufacturing, maintenance, and production teams to drive continuous improvement.
•    Develop dashboards and data visualization tools (Power BI).
•    Manage supplier performance, including scorecards and problem-solving (8D).
•    Ensure zero production impacts caused by suppliers.
•    Maintain quality controls, traceability, and standards on production lines.
•    Manage quarantine inventory and provide immediate support to production for supplier-related issues.

Requirements
We are looking for individuals who are proactive, results-oriented, and strong leaders with a focus on quality and continuous improvement.
•    Experience in New Product Introduction (NPI)
•    Strong knowledge of Core Tools (APQP, PPAP, SPC, MSA, FMEA, Control Plan)
•    Experience in manufacturing processes (minimum 5 years)
•    Knowledge of IATF 16949 / TS16949
•    Experience in quality roles (minimum 6 years)
•    Problem-solving methodologies (8D, A3, PDCA)
•    Root cause analysis tools (5 Why, Ishikawa)
•    Knowledge of statistics and Minitab
•    Advanced English

Although not necessary, it would be nice if you have:
•    Experience with Power BI and dashboard development
•    Experience leading multisite or automation projects
•    Experience in supplier management and development

Benefits


We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
•    Benefits above legal requirements
•    Health insurance
•    Professional development and career growth
•    Continuous training programs

Our commitment to you
Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains top talent, promotes teamwork, and drives innovation.
We are committed to creating an environment where everyone feels they belong, with diversity and inclusion as drivers of growth and innovation.
This is The Carrier Way.

Join us and make a difference.
Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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