Operational Excellence Leader

• About Carrier

• Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancementsin climate solutions such astemperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visitcorporate.carrier.comor follow Carrier on social media at @Carrier. 

• About the role

  As an Operational Excellence Leader, you will play a key role in driving operational excellence across manufacturing operations. This position focuses on optimizing processes, improving labor efficiency, and eliminating waste through Lean Manufacturing and Carrier Excellence methodologies. Your work will directly impact productivity, safety, and overall plant performance while enabling sustainable growth and continuous improvement.

  Key Responsibilities

  As an Opex Leader, you'll be responsible for:

  • Applying continuous improvement and operational excellence methodologies (Cx, Kaizen, Lean Manufacturing, TPS) to optimize processes and reduce waste

  • Leading and developing cross-functional teams, influencing stakeholders, and driving execution with a strong results-oriented mindset

  • Defining workload and priorities to ensure effective use of Industrial Engineering resources

  • Managing standardized work through time studies, line balancing, standard work sheets, and waste observation analysis

  • Developing and maintaining work instructions, visual aids, and training materials to support operational flow and workforce capability

  • Ensuring plant layouts are updated, flexible, scalable, and comply with EH&S and ergonomic standards

  • Conducting capacity studies for critical equipment and determining optimal headcount based on volume, mix, and process capability

  • Managing labor efficiency metrics and optimizing workforce allocation through PPQT methodologies (Part-Process-Quantity-Cycle Time)

  • Performing run hours and production prioritization analysis by line and product model

  • Leading problem-solving initiatives using A3, 8D, 5 Whys, DMAIC, and Lean tools such as VSM, SMED, Kanban, and Pull Systems

  • Driving Kaizen and Lean events, fostering a culture of continuous improvement and team engagement

  • Designing and implementing process improvements using industrial engineering studies and simulation tools across the 4Ms (Man, Machine, Material, Method)

  • Identifying bottlenecks, eliminating waste (MUDA), and establishing sustainable standard work to meet production rates

  • Implementing visual factory systems (5S, Andon, visual controls, color coding, etc.)

  • Designing and improving ergonomic workstations to enhance operator safety, efficiency, and comfort

  Requirements

  We are looking for people who are proactive change agents, strong communicators, and collaborative leaders with high energy and a strong execution mindset. If this is you, get in touch.

  As a minimum you must have:

• Bachelor’s degree in Industrial Engineering or related field
• 6+ years of experience in Industrial Engineering roles
• 3+ years of experience in Lean Manufacturing and continuous improvement initiatives
• Strong knowledge of Lean tools such as standard work, line balancing, SMED, and Kaizen
• Experience in capacity analysis, plant layout design, PPQT, and process simulations
• Experience with problem-solving methodologies (A3, 5 Whys, 8D, DMAIC, Red X)
• Proven experience leading productivity or continuous improvement projects (Cx events, PIPs)
• Conversational to fluent English
• Experience managing direct reports

• Although not necessary, it would be nice if you have:

  • Experience coordinating cross-functional productivity projects

  • Exposure to Carrier Excellence (Cx) methodologies or similar frameworks

  • Experience working in manufacturing environments with assembly lines

  Benefits

  We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.
  

  If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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