Technical Support Engineer

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Location:

Role: Technical Support Engineer

Location: Plymouth (office based)

Contract: Full time, permanent

Toshiba Carrier is a worldwide leader in the design and manufacture of energy-efficient air conditioning systems. Our products are supplied globally, with a range that encompasses VRF, Split Systems, Air source heat pumps, Air to Water Heat Pump (A2W) systems and controls.

About the role

Toshiba Carrier Europe (TCEU), now has an exciting opportunity for a confident, self-starting, engineer to join the team in Plymouth, Devon UK. The main goal for the role is to provide technical support for Toshiba growing range of Heat Pump products for our European customers including the UK.

We welcome applications from both experienced engineers and post graduate engineers with either an electrical, mechanical or communication background, who live within a commutable distance of Plymouth, Devon. The position would be well suited to engineers, who have an interest or wish to move into the HVAC industry and who are highly motivated to gain knowledge and experience within this expanding industry.

As a Technical Support Engineer you will be responsible for:

• Supporting customers with the Installation and commissioning of heat pumps, including help on selection and commissioning of control devices (BMS).
• Supporting the Toshiba Design teams in the engineering development and testing of current and future Toshiba products.
• Providing pre and post sales technical support to our European and UK customers, covering all Heat pump products
• Preparing and providing technical product training based on customer requirements.
• Liaising with internal members as necessary to resolve technical issues.

To be successful in the role you must have:

• Practical knowledge and expertise with air source heat pumps or the ability to demonstrate the capability to learn – (graduate engineer - electrical or mechanical degree)
• Ability to interpret and understand current & new legislation and testing documents.
• Ability to communicate at all levels.
• Confidence to work independently as well as part of a team.
• Basic working knowledge and understanding of Microsoft office tools i.e. Outlook, Excel, PowerPoint & Word.
• Ability to travel both domestically and internationally.
• Valid UK driving license.

Benefits:

• Competitive Salary
• 25 days holidays plus bank holidays, plus option to purchase additional days
• Company pension scheme
• Employee scholarship scheme
• Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources
• Pension scheme
• Life insurance
• Possibility to develop within the company structure
• Possibility to cooperate with international teams and stakeholders
• Trainings

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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