Senior Payroll Officer

About the role:

Senior Payroll Officer is responsible for delivering accurate and timely payroll services by resolving employee inquiries, managing complex issues, and proactively engaging with key internal partners and customers. It ensures strict adherence to the payroll calendar and maintains standard operating procedures and the overarching payroll blueprint. This position manages integration data between Workday and SAP, performs payroll reconciliations, and conducts in-depth research on escalated matters. Additional responsibilities include creating and analyzing reports, collaborating with external vendors, monitoring banking files and addressing any rejects, and supporting basic testing and quality assurance for change requests. The role also oversees payroll lodgments to ensure compliance and operational excellence.

Role Responsibilities:

• Employee inquiry resolution and advanced issue resolution

• Daily, proactive interactions with key internal business partners and customers

• Adherence to the defined payroll calendar

• Maintenance of standard work/procedures

• Integration data management (connector between Workday and SAP)

• Payroll reconciliations

• Maintenance of the payroll blueprint

• Report creation and analysis

• Collaboration with vendors

• Monitor banking files and address rejects

• Basic testing/QA of change requests

• In-depth research of escalated issues

• Payroll Lodgments

Minimum Requirements:

• 3 -5 years payroll experience in Thailand Payroll and/or HR IT experience

• SAP preferred with knowledge of Workday and associated integrations

• ACE Associate (Carrier continuous process improvement and quality assurance methodology) within a year of hire or within a year of notification under new job framework

• Progressive analytical skills

• Proficiency in Microsoft Suite (excel, word, etc.)

• Working knowledge of country and localized payroll legislation

• Local legislation knowledge

• Working knowledge of International Assignees

• Additional Competencies:

• Competent verbal and written communication skills

• Self-starter able to work effectively in a fast-paced team environment

• Strong organization skills

• Team Player

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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